Sony NWZ-E374 Quick Start Guide - Page 2

Parts and Controls About volume operation (Only for countries/areas complying with European Directives) An alarm (beep) and warning [Check the volume level] are meant to protect your ears when you raise the volume setting beyond [14]. You can cancel the alarm and warning by pressing any button. Note  You can turn up the volume beyond [14] after canceling the alarm and warning.  After the initial warning, the alarm and warning repeat for every 20 cumulative hours that the volume is set beyond [14]; when this happens, the volume is changed to the initial setting automatically.  If the volume is set beyond [14] and you turn off the Walkman, the volume returns to [14] automatically.  BACK/HOME button  5-way button*1  (play/pause/confirm) button / buttons Press / to adjust the volume during playback or FM reception (except when displaying a list screen, such as the song list screen or option menu, etc., or the detailed information screen). / buttons  Headphone jack  USB connector Connect the USB cable (supplied).  Display  OPTION/PWR/HOLD button Press to display the option menu. If you press and hold this button during pause, the screen turns off and your Walkman enters stand by mode. If you press and hold this button except during pause, all operation buttons are disabled (HOLD function). To cancel this function, press and hold this button again.  Strap hole  RESET button Use a small pin, etc. *1 There are tactile dots. Use them to help with button operations. Troubleshooting If your Walkman does not function as expected, try the following steps to resolve the issue. 1 Find the symptoms of the issue in "Troubleshooting" in the User Guide (HTML document), and try any corrective actions listed. For details on connecting to a computer, see the tables on the right. 2 Connect your Walkman to your computer to charge the battery. You may be able to resolve some issues by charging the battery. 3 Press the RESET button with a RESET button small pin, etc. Before resetting your Walkman, check that no song, video, etc. is being played back. You can then reset the Walkman safely. 4 Check information on the issue in the Help of each software. 5 Look up information on the issue on one of the customer support Web sites. About the customer support Web sites, see "For the latest information". 6 If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Symptom Cause/Remedy Your Walkman cannot charge the battery.  The USB cable is not connected to a USB connector on your computer properly.  Disconnect the USB cable, and then reconnect it.  Use the supplied USB cable.  The battery is charged in an ambient temperature out of the range of 5 °C (41 ºF) to 35 °C (95 ºF).  You cannot charge the battery when icon appears. Charge the battery in an ambient temperature of 5 °C (41 ºF) to 35 °C (95 ºF).  The computer is not on.  Turn on the computer.  Your computer has entered Sleep or Hibernation status.  Release the computer from Sleep or Hibernation status.  A USB hub is being used.  Connecting your Walkman via a USB hub may not work. Connect the Walkman directly to your computer using the USB cable (supplied).  The operating system installed on the computer is not supported by your Walkman.  To charge the Walkman, connect the Walkman to a computer with the operating system that is supported by the Walkman.  You have not used your Walkman for more than a year.  Depending on the conditions under which the Walkman is used, the battery may have been deteriorated. Consult your nearest Sony dealer. [USB Connected. The  The remaining battery power is insufficient. Timer and Alarm will not  Charge the battery by connecting your Walkman to function.] or [USB Cnctd. a running computer for at least 5 minutes. (MTP) The Timer and  The USB cable is not connected to a USB connector Alarm will not function.] on your computer properly. does not appear when  Disconnect the USB cable, and then reconnect it. connected to the  Use the supplied USB cable. computer with the USB  A USB hub is being used. cable (supplied) (The  Connecting your Walkman via a USB hub may not computer does not work. Connect the Walkman directly to your recognize your Walkman). computer using the USB cable (supplied). (Continued) Symptom Cause/Remedy [USB Connected. The  The USB connector on your computer may have a Timer and Alarm will not problem. function.] or [USB  Connect your Walkman to another USB connector Cnctd. (MTP) The on your computer. Timer and Alarm will  When you use your Walkman for the first time, or not function.] does not when the battery is low, it may take the Walkman appear when connected about 5 minutes to display the message after to the computer with the connected to a computer. This is not a malfunction. USB cable (supplied)  The software authentication may be performed and it (The computer does not may take rather a long time. Wait for a while. recognize your  The software installation has been failed. Walkman).  Reinstall the software by using the installer. The imported data will remain untouched.  The computer is running another software other than the one used for transferring.  Disconnect the USB cable, wait a few minutes, and reconnect it. If the problem persists, disconnect the USB cable, restart the computer, and then reconnect the USB cable.  [USB Connected. The Timer and Alarm will not function.] or [USB Cnctd. (MTP) The Timer and Alarm will not function.] may not appear on your Walkman, depending on the software environment that is running on your computer.  Activate Windows Media Player, or Windows Explorer. Your Walkman becomes unstable while it is connected to the computer.  A USB hub or USB extension cable is being used.  Connecting your Walkman via a USB hub or extension cable may not work. Connect the Walkman directly to your computer using the USB cable (supplied). When double-clicking [Setup.exe] to install the bundled software, [Setup.exe] does not execute, and the Properties window opens.  Install the bundled software after installing Windows Media Player 11 or 12. For details on Windows Media Player, refer to the following web site: http://support.microsoft.com/ To initialize (format) your "WALKMAN" You can format the built-in flash memory of your Walkman. If the memory is formatted, all files including the User Guide (HTML document) will be erased. Be sure to verify the files stored in memory prior to formatting, and then export any necessary files to the hard disk of your computer or other device beforehand. 1 Press and hold the BACK/HOME button until the Home menu appears. 2 Select [Settings] - [Common Settings] - [Format] - [Yes] - [Yes] in this order. Press the button to select the item, and then press the  button to confirm. When initialization finishes, [Memory formatted.] appears. Note  Do not format the built-in flash memory using Windows Explorer. If you format the built-in flash memory, format it on your Walkman. Precautions About the headphones  Avoid playing the unit at so loud a volume that extended play might affect your hearing.  At a high volume outside sounds may become inaudible. Avoid listening to the unit in situations where hearing must not be impaired, for example, while driving or cycling.  As the supplied headphones are of open-air design, sounds go out through the headphones. Remember not to disturb those close to you. License and Trademark Notice Refer to the User Guide (HTML document). For users in France When replacing the headphones/earphones, please refer to the model of the headphones/ earphones adapted to your unit that appears below. MDR-E804YLA At high volume, prolonged listening to the personal audio player can damage the user's hearing. Owner's Record The model and serial numbers are located on the back of the player. Record them in the space provided below. Refer to these numbers in the spaces whenever you call upon your Sony dealer regarding this product. Model No Serial No For the latest information If you have any questions or issues with this product, or would like information on compatible items with this product, visit the following web sites. For customers in the USA: http://www.sony.com/walkmansupport For customers in Canada: http://esupport.sony.com/ca/ For customers in Europe: http://support.sony-europe.com/DNA For customers in Latin America: http://www.sony-latin.com/index.crp For customers in other countries/regions: http://www.sony-asia.com/support For customers who purchased the overseas models: http://www.sony.co.jp/overseas/support/