Sony PCG-V505BXP User Guide - Page 141

Support Options, Computer User Guide, Program Guides and Help Files, Operating System Online Support

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Support Options If you have questions about your computer or the preinstalled programs, refer to the following sources for answers in the sequence listed below. 1 VAIO® Computer User Guide The on-screen VAIO® Computer User Guide and the printed VAIO® Computer Quick Start provide information on how to maximize your computer capabilities and solve common problems. 2 Program Guides and Help Files The preinstalled programs on your computer may come with individual help guides. These guides are stored on the hard disk as on-screen Help files. You can find the Help files from the Help menu under the specific program. 3 Operating System Online Support Your computer comes preinstalled with a Microsoft® Windows® operating system. For operating system support, you can visit Microsoft® customer support at: http://support.microsoft.com/directory/. 4 Sony Computing Support This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Computing Support at: http://www.sony.com/pcsupport. Page 141

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Support Options
If you have questions about your computer or the preinstalled programs, refer to the following sources for answers in the
sequence listed below.
1
VAIO
®
Computer User Guide
The on-screen VAIO
®
Computer User Guide and the printed VAIO
®
Computer Quick Start provide information on how to
maximize your computer capabilities and solve common problems.
2
Program Guides and Help Files
The preinstalled programs on your computer may come with individual help guides. These guides are stored on the hard
disk as on-screen Help files. You can find the Help files from the Help menu under the specific program.
3
Operating System Online Support
Your computer comes preinstalled with a Microsoft
®
Windows
®
operating system. For operating system support, you can visit
Microsoft
®
customer support at:
.
4
Sony Computing Support
This service provides instant access to information on commonly encountered problems. Type a description of the problem
and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Computing Support at:
.
Page 141