Sony PCG-Z505JE Primary User Manual - Page 83

Getting Help, Read Me First, User Guide - service manual

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Getting Help % Getting Help Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence: 1 Read Me First Contains Frequently Asked Questions, the most up-to- date information on using your computer, and software support information. 2 User Guide Explains how to use your notebook computer and peripheral devices, and solve common problems. Also includes product specifications. 3 Electronic Read Me First and the User Guide are also available Documentation electronically on your hard drive, along with two additional documents: Customizing Your VAIO Model Name and Troubleshooting Help. You can access this electronic documentation from the Windows Start menu by selecting Programs/VAIO/Documentation. 4 Manuals and Most of the manuals for preinstalled software are online help files that may accompany your preinstalled located on your hard disk drive as online help files. You can access the online help files from the Help menu in the specific application. A printed manual is available for some applications. software 5 Knowledge Provides instant access to information on commonly Database encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access the Sony Knowledge Database at http://www.sony.com/ pcsupport 6 Sony Fax-on- This service provides you with answers to commonly Demand asked questions. You can use this automated service to request a list of available topics and then select the topics that you want to receive. To contact the Sony fax-on-demand service, call 1-888-4SONYPC (1-888- 476-6972). (Requires a fax machine or your fax software.) 7 Software You can download the latest software updates and Updates software patches for your Sony computer by selecting Software Updates on the Sony PC Support web page at http://www.sony.com/pcsupport

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Getting Help
%±
Getting Help
Sony provides several support options for your Sony computer. When
you have questions about your computer and the preinstalled software,
check these sources for answers, in the following sequence:
1
Read Me First
Contains Frequently Asked Questions, the most up-to-
date information on using your computer, and
software support information.
2
User Guide
Explains how to use your notebook computer and
peripheral devices, and solve common problems. Also
includes product specifications.
3
Electronic
Documentation
Read Me First
and the
User Guide
are also available
electronically on your hard drive, along with two
additional documents:
Customizing Your VAIO Model
Name
and
Troubleshooting Help
. You can access this
electronic documentation from the Windows Start
menu by selecting Programs/VAIO/Documentation.
4
Manuals and
online help files
that may
accompany your
preinstalled
software
Most of the manuals for preinstalled software are
located on your hard disk drive as online help files.
You can access the online help files from the Help
menu in the specific application. A printed manual is
available for some applications.
5
Knowledge
Database
Provides instant access to information on commonly
encountered problems. Enter a description of your
problem and the Knowledge Database searches for the
corresponding solutions online. You can access the
Sony Knowledge Database at http://www.sony.com/
pcsupport
6
Sony Fax-on-
Demand
This service provides you with answers to commonly
asked questions. You can use this automated service to
request a list of available topics and then select the
topics that you want to receive. To contact the Sony
fax-on-demand service, call 1-888-4SONYPC (1-888-
476-6972). (Requires a fax machine or your fax
software.)
7
Software
Updates
You can download the latest software updates and
software patches for your Sony computer by selecting
Software Updates on the Sony PC Support web page at