Sony PCV-L630 VAIO User Guide - Page 537
Check that the computer is plugged into a power source and that it is turned on. Check that
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hours 7 days a week, 24 hours a day CompuServe® 2000 (CompuServe Interactive Services) Web site http://www.compuserve.com/ phone 800-848-8990 hours M-F, 8 AM - 1 AM ET, S-S 10 AM - 10 PM ET EarthLink TotalAccess (EarthLink Network, Inc.) Web site phone e-mail hours http://help.earthlink.net/techsupport/ 800-395-8410 [email protected] 7 days a week, 24 hours a day GTE Easy Sign-up (GTE Internet) phone hours 800-927-3000 7 days a week, 24 hours a day McAfee's VirusScan (Network Associates, Inc.) Web site phone e-mail hours http://support.mcafee.com 408-988-3832 [email protected] M - F 9 AM - 5 PM Central Time MindSpring Internet Desktop (MindSpring Enterprises, Inc.) Web site http://help.mindspring.com/support phone 800-719-4660 Quicken® Basic (Intuit Inc.) Web site http://www.intuit.com/support phone 900-555-4688 hours 7 days a week, 24 hours a day Sound Forge® (Sonic Foundry) Web site http://www.sonicfoundry.com/support/ phone 608-256-5555 fax 608-256-7300 e-mail [email protected] hours M - F, 8 AM - 7 PM CT Windows® 98 Second Edition Operating System, Word® 2000, Internet Explorer 5, Outlook® Express (Microsoft Corporation) Web site http://www.sony.com/pcsupport phone 888-4SONYPC (888-476-6972)1 hours 7 days a week, 24 hours a day 1 Support from 1-888-4SONYPC is free of charge for 90 days after the original date of purchase. WinFax® Basic Edition (Symantec Corporation) Web site http://www.symantec.com/techsupp/ phone 800-798-0850 fax 800-554-4403 in North America 541-984-2490 outside North America Troubleshooting This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support. My computer does not start Check that the computer is plugged into a power source and that it is turned on. Check that the power light is lit on the front panel of the computer. Confirm that a diskette is not in the diskette drive (unless you are using a bootable diskette). Confirm that the power cord and all cables are connected firmly, as described on the color poster. Page 537