Sony PCV-RZ30CG Quick Start Guide - Page 59

Help and Support Resources ❑ An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer's hardware and software features. ❑ Links that enable you to: ❑ quickly find the nearest Sony service center locations. ❑ arrange for repairs or check repair status. ❑ review warranty information. ❑ e-mail your question or comments to the Sony Customer Information Services Center. ❑ check pricing and availability for products, accessories and parts, as well as purchase online. ❑ access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked questions. Sony Customer Information Services Center If other support options do not resolve your issue, you can contact a Sony Support representative directly. Before making a call to the Sony Customer Information Services Center, have this basic information readily available. 1 VAIO® computer system type 2 Model number 3 Serial number* Example: 4 Operating system 5 Hardware feature or software application that has a problem. (See "Help and Support Resources" for the appropriate software contact information.) 6 Brief description of the issue. For VAIO® computers purchased in the U.S. and Canada, contact a Sony Support representative at 1-888-476-6972. * The serial number is located on the back panel of your computer. The serial number is on a white barcode label. 59