Sony PEG-NX60 Troubleshooting Q&A - Page 21

The HotSync Manager does not start The HotSync, Mail setup, Custom, Change, Network, Phone

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Page 21 highlights

You cannot perform a HotSync® operation The Palm™ Desktop for CLIÉ software does not start or cannot be selected from the menu B The Palm™ Desktop for CLIÉ software is not installed properly. The hardware or the software of your computer may not be compatible with the Palm™ Desktop for CLIÉ software. Uninstall the Palm™ Desktop for CLIÉ software and install once again. The HotSync Manager does not start (The HotSync icon is not displayed in the bottom right of the computer screen) B Install the Palm™ Desktop for CLIÉ software once again. When you perform a HotSync® operation, the mail software of your computer starts B A mail software that you do not use regularly or a mail software that is not installed is selected in Mail setup. Click the HotSync icon in the bottom right of the screen of your computer and select Custom. Select Mail from conduit, click Change, start Mail setup and specify the mail software that you use regularly. B The settings of the mail software are not complete. Set so that you can access mails from your computer. You cannot perform a HotSync® operation via modem Verifying your CLIÉ handheld B Verify that the phone number you are connecting to is correct. B When you are using the call waiting facility in your service line, tap Network-Phone in the Preferences screen and in the Phone Setup screen select the check box of Disable call waiting and enter the correct number. Continued on next page 21

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21
You cannot perform a HotSync
®
operation
The Palm™ Desktop for CLIÉ software does not start or
cannot be selected from the menu
B
The Palm™ Desktop for CLIÉ software is not installed properly.
The hardware or the software of your computer may not be compatible
with the Palm™ Desktop for CLIÉ software. Uninstall the Palm™
Desktop for CLIÉ software and install once again.
The HotSync Manager does not start (The HotSync
icon
is not displayed in the bottom right of the computer
screen)
B
Install the Palm™ Desktop for CLIÉ software once again.
When you perform a HotSync
®
operation, the mail
software of your computer starts
B
A mail software that you do not use regularly or a mail software that is not
installed is selected in
Mail setup
.
Click the HotSync
icon in the bottom right of the screen of your
computer and select
Custom
. Select
Mail
from conduit, click
Change
,
start Mail setup and specify the mail software that you use regularly.
B
The settings of the mail software are not complete.
Set so that you can access mails from your computer.
You cannot perform a HotSync
®
operation via modem
Verifying your CLIÉ handheld
B
Verify that the phone number you are connecting to is correct.
B
When you are using the call waiting facility in your service line, tap
Network
-
Phone
in the
Preferences
screen and in the
Phone Setup
screen select the check box of
Disable call waiting
and enter the correct
number.
Continued on next page
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