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Sony PEG-S360 Operating Instructions (primary manual) - Page 197

Troubleshooting – Frequently Asked Questions, Operating problems

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Troubleshooting - Frequently Asked Questions This section describes how to solve common problems you may encounter when using your CLIÉ handheld. If a problem arises, we suggest you charge your CLIÉ handheld. If the problem persists, review the following list of frequently asked questions for possible solutions before you contact Sony Customer Information Service Center. Note Thousands of third-party add-on applications are available for the Palm OS® platform. Sony does not support third-party applications. If you have a problem with a third-party application, please contact the developer or publisher of that software. Operating problems I do not see anything on my CLIÉ handheld's screen. , Recharge your CLIÉ handheld. If your CLIÉ handheld still does not operate, try a soft reset. See "Resetting your Sony CLIÉ Handheld" (page 26). I get a warning message telling me my CLIÉ handheld's memory is full. , Purge records from Date Book and To Do List. This deletes To Do List items and past Date Book events from the memory of your CLIÉ handheld. , Delete unused memos and records. If necessary, you can save a backup for these records. See explanations for each application. , If you have installed additional applications on your CLIÉ handheld, remove them to recover memory. See "Removing add-on applications" in the Read This First manual. , Some applications may not operate properly if the memory is limited. Continued on next page Chapter6 Additional information 197

Section	Page
Table of contents	4
About this manual	7
Chapter 1: Basic operations of your Sony CLIÉ Handheld	8
Turning on and off your Sony CLIÉ Handheld	9
Using the stylus	10
Using the Jog Dial™ navigator	12
Entering data into your Sony CLIÉ Handheld	13
Using Graffiti® writing to enter data	13
Using the onscreen keyboard	22
Using your computer keyboard	24
Adjusting the screen	25
Resetting your Sony CLIÉ Handheld	26
Performing a soft reset	26
Performing a hard reset	27
Chapter 2: Using basic applications	28
Managing schedules and events (Date Book)	29
Scheduling an event	29
Checking schedules	36
Editing Date Book events	42
Using the Date Book menus	47
Managing addresses and phone numbers (Address Book)	49
Creating a new Address Book entry	49
Viewing Address Book entries	51
Editing Address Book entries	55
Using the Address Book menus	61
Managing tasks and things to do (To Do List)	63
Creating To Do List items	63
Viewing To Do List items	64
Checking off a To Do List item	65
Working with To Do List	66
Using the To Do List menus	70
Creating memos (Memo Pad)	71
Creating a new memo	71
Reviewing memos	73
Editing memos	76
Using the Memo Pad menus	78
Using Calculator (Calc)	79
Calculating with Calculator	79
Using the Calculator buttons	80
Using the Calculator menus	80
Performing common tasks	81
Using the Application Launcher	81
Categorizing records	85
Finding records	88
Protecting your data (Security)	92
Attaching notes	99
Purging records	100
Using the Edit menu	101
Choosing fonts	102
Chapter 3: Exchanging and updating data using a HotSync® operation	103
What is a HotSync® operation?	104
Performing a local HotSync® operation with the USB cable	105
Using the Palm™ Desktop for CLIÉ software	107
Starting the Palm Desktop for CLIÉ software	107
Basic operations of the Palm Desktop for CLIÉ software	107
Locating the Palm Desktop for CLIÉ components	108
Advanced HotSync® operations	109
Setting the HotSync® setup options	109
Customizing HotSync application settings (Conduit)	111
Conducting an IR HotSync operation	113
Conducting a HotSync operation via modem	116
Conducting a HotSync operation via a network	122
Importing data from a Windows application	127
Synchronizing with external data (File Link)	129
Chapter 4: Communicating using your Sony CLIÉ Handheld	130
Beaming between your Sony CLIÉ Handheld and another PalmOS® PDA	131
What you can do with beaming	131
Beaming information	132
Receiving beamed information	133
Tips on beaming information	133
Using “Memory Stick™” media	134
What is “Memory Stick™” media?	134
Inserting and removing “Memory Stick” media	135
Protecting the data in “Memory Stick” media	137
Starting an application in “Memory Stick” media	138
Starting an application automatically when “Memory Stick” media is inserted	138
Viewing information of the inserted “Memory Stick” media (Card Info)	139
Formatting “Memory Stick” media	140
Exchanging data via “Memory Stick™” media	142
Starting Memory Stick Gate (MS Gate)	142
Creating the default folder in “Memory Stick” media	145
Copying your CLIÉ handheld data to “Memory Stick” media	146
Copying data in “Memory Stick” media to your CLIÉ handheld	148
Deleting data in “Memory Stick” media	151
Using the MS Gate menus	153
How to read the online manual	154
Installing applications to/from “Memory Stick” media without using MSGate	155
Chapter 5: Customizing your Sony CLIÉ Handheld (Preferences)	157
What you can do with Preferences	158
Changing the Buttons preferences	160
Assigning applications to buttons	160
Changing the full-screen pen stroke activities	161
Assigning applications to HotSync® buttons	162
Changing the Jog Dial™ navigator preferences	163
Setting the display format of the time, date, and numbers (Formats)	164
Selecting a region default	164
Selecting the time, date, and numbers formats	165
Setting the Date & Time preferences	166
Setting the date	166
Setting the time	167
Setting the time zone and daylight saving time	168
Setting the General preferences	169
Setting the automatic shut-off time	169
Setting sounds	170
Turning on or off the Beam Receive feature	171
Entering owner information	172
Creating Graffiti® ShortCuts	173
Changing the Network preferences	175
Selecting a service	175
Entering a user name	176
Entering a password	176
Selecting a connection	177
Adding telephone settings	177
Creating additional service templates	179
Adding detailed information to a service template	180
Creating log in scripts	181
Using the Network preferences menus	184
Chapter 6: Additional information	185
Backing up data of your Sony CLIÉ Handheld	186
Backing up data in your computer using a HotSync operation	186
Backing up your CLIÉ handheld data using “Memory Stick” media	187
Using data of another Sony CLIÉ Handheld	189
Using the Palm Desktop for CLIÉ software to transfer data	189
Using “Memory Stick” media to transfer data	191
Performing HotSync between your old CLIÉ handheld and the new Palm Desktop for CLIÉ software	193
Precautions	194
Notes on use	194
Battery considerations	195
Troubleshooting – Frequently Asked Questions	197
If you still cannot perform a HotSync operation	211
Getting Help	212
Specifications	213