Sony PRS-300LC User's Guide - Page 68

Connection to the computer, to On, set it to Off. If the Reader is

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Troubleshooting Connection to the computer Symptom The Reader cannot be operated during USB connection. Cause or corrective action  Disconnect the USB connector from the Reader. The Reader cannot be recognized.  The Reader is turned off or the USB cable is not connected properly. Verify the above and try again.  A USB hub or USB extension cable is used for the connection. Connecting the Reader via a USB hub or extension cable may not work and is not supported. Connect the USB cable directly to the computer.  Verify that (indicating connection via USB) is displayed at the top of the Reader's screen. If the Reader still cannot be recognized, disconnect the USB cable from the Reader, then reconnect it after a while.  If "Device Lock" of the Reader is set to "On," set it to "Off." If the Reader is locked, it will not be recognized on your computer.  While the Reader is connected to a computer, do not turn on, restart, wake up from sleep mode, or shut down the computer. These operations may render the Reader unrecognizable by the computer. Disconnect the Reader from the computer before performing these operations. Continued 68

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Troubleshooting
Connection to the computer
Symptom
Cause or corrective action
The Reader cannot
be operated during
USB connection.
Disconnect the USB connector from
the Reader.
The Reader cannot
be recognized.
The Reader is turned off or the USB
cable is not connected properly.
Verify the above and try again.
A USB hub or USB extension cable
is used for the connection.
Connecting the Reader via a USB
hub or extension cable may not work
and is not supported. Connect the
USB cable directly to the computer.
Verify that
(indicating connection
via USB) is displayed at the top of
the Reader’s screen. If the Reader
still cannot be recognized,
disconnect the USB cable from the
Reader, then reconnect it after a
while.
If “Device Lock” of the Reader is set
to “On,” set it to “Off.” If the Reader is
locked, it will not be recognized on
your computer.
While the Reader is connected to a
computer, do not turn on, restart,
wake up from sleep mode, or shut
down the computer. These
operations may render the Reader
unrecognizable by the computer.
Disconnect the Reader from the
computer before performing these
operations.
Continued
68