Sony PRS950BC User Guide - Page 3
Support
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Support Support for the Reader™ device First, check "Troubleshooting" ( 137) to resolve the issue. Website and contact: www.sony.com/readersupport Phone number: 1-866-962-7669 Firmware Updates (System Software) You may be notified (via an on-screen message) about firmware updates that are available for your Reader. We highly recommend that you install the latest firmware in order to take advantage of improvements and/or exciting new features for your Reader. The firmware can be downloaded in one of two ways: 1) Directly to the Reader via a Wi-Fi connection. 2) Through a computer via a USB connection. When you receive the message select "Download Now" if the Reader is currently connected to a Wi-Fi network. Otherwise, you can update the Reader firmware using a computer. Please go to the Reader support website at http://www.sony.com/readersupport for instructions on how to update the Reader firmware. Support for the Reader™ Store Go to the Reader Store Help and Support page: Tap [Store] at [Home] menu press OPTIONS tap [Help and Support]. For details about the Reader Store, see 35. Table of Contents Index