Sony SDM-N50 Operating Instructions (primary manual) - Page 20

Trouble symptoms and remedies If a problem is caused by the connected computer or other equipment, please refer to the connected equipment's instruction manual. Use the self-diagnosis function (page 22) if the following recommendations do not resolve the problem. Symptom No picture Check these items If the AC power indicator is not lit • Check that the power cord is properly connected. If the AC power indicator is red • Check that the 0 (power) switch is in the "on" position. If the 0 (power) indicator is not lit, or if the 0 (power) indicator will not light up when the 0 (power) switch is pressed If the 0 (power) indicator is green or flashing orange If the 0 (power) indicator is alternating between green and orange If CABLE DISCONNECTED appears on the screen, or the AC power indicator is flashing red If NO INPUT SIGNAL appears on the screen, or the 0 (power) indicator is orange • Check that the 0 (power) switch is in the "on" position. • Check that the AC power switch is in the "on" position. • Check that the system connecting cable is properly connected and all plugs are firmly seated in their sockets (page 8). • Use the self-diagnostics function (page 22). • The monitor cannot return from low power consumption mode because the user sensor fails to detect the presence of a user. Press the 0 (power) switch twice to turn the monitor off and then on. If you set the user sensor to OFF, the monitor does not enter low power consumption mode (page 16). • Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 8). • Check that the video input connector's pins are not bent or pushed in. • A non-supplied video signal cable is connected. If you connect a non-supplied video signal cable, CABLE DISCONNECTED appears on the screen before entering the power saving mode. This is not a malfunction. • Check that the system connecting cable is properly connected and all plugs are firmly seated in their sockets (page 8). • Press the AC power switch twice to turn the monitor off and then on. • Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 8). • Check that the input select setting is correct (page 10). • Check that the video input connector's pins are not bent or pushed in. If OUT OF SCAN RANGE appears on the screen If using Windows 95/98 If using a Macintosh system EProblems caused by the connected computer or other equipment • The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse. • Check that the computer's power is "on." • Check that the graphic board is completely seated in the proper bus slot. IIProblems caused by the connected computer or other equipment • Check that the video frequency range is within that specified for the monitor. If you replaced an old monitor with this monitor, reconnect the old monitor and adjust the frequency range to the following: Horizontal: 30 - 61 kHz Vertical frequency: 50 - 85 Hz (only XGA mode at 75 Hz) • If you replaced an old monitor with this monitor, reconnect the old monitor and do the following. Install the Windows Monitor Information Disk (page 9) and select this monitor ("SDM-N50") from among the Sony monitors in the Windows 95/98 monitor selection screen. • Check and refer to the supplied "Notes for Macintosh users." 20