Sony SGPT122US/S Limited Warranty Statement - Page 1
Sony SGPT122US/S Manual
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Limited Warranty Statement SONY ELECTRONICS INC. (for U.S. sales) or SONY OF CANADA LTD. (for Canadian sales) ("SONY") warrants this product ("Product") against defects in material or workmanship for the original owner and any subsequent end user owner(s) ("You" or "Your") of the Product for the time periods and as set forth below when purchased directly from SONY or a Sony Retailer. Pursuant to this Limited Warranty, SONY will, at its option, (i) repair the Product using new or refurbished parts or (ii) replace the Product with a new or refurbished product. For purposes of this Limited Warranty, "refurbished" means a product or part that has been returned to its original speci cations. In the event of a defect, these are your exclusive remedies. SONY does not warrant that the operation of the Product will be uninterrupted or error-free. Term: The term of this Limited Warranty is one year from the original date of purchase of the Product. This Limited Warranty may be transferred to a subsequent owner of the Product during the one year Limited Warranty period. However, such a transfer shall not extend the warranty period beyond the original Limited Warranty period of one year from the original date of purchase. A copy of the dated receipt or bill of sale from the original purchase from SONY or a Sony Retailer is required to determine coverage. Online auction con rmations are not accepted for Limited Warranty veri cation. Product Coverage: This Limited Warranty covers only the hardware components packaged with the Product. This Limited Warranty does not cover any software or other included content; any such software or content is provided "AS IS" unless expressly provided for in any enclosed software Limited Warranty. Please refer to the End User License Agreements included with the Product for your rights and obligations with respect to the software and other included content. When a Product or part is exchanged during warranty service, the original item becomes SONY's property. Any replacement product provided under this Limited Warranty may, at SONY's option, vary in the color and/or cosmetic design from the original Product and may not include any original engraving or similar customization/personalization. Instructions: You must obtain warranty service from SONY or a service center speci cally authorized by SONY. SONY will not reimburse You for service performed by others. Dated, documented proof of the original purchase of the Product from SONY or a Sony Retailer is required. You must contact SONY or an authorized servicer for problem determination and service procedures prior to returning any Product for warranty service at the website or telephone number below for the applicable country. SONY speci cally does not represent that it will be able to repair any Product under this Limited Warranty or make a product exchange without risk to or loss of programs or data. The contents of Your Product will be deleted and the storage media reformatted in the course of warranty service. Your Product will be returned to You con gured as originally purchased, subject to applicable updates. It is Your responsibility to back up the contents of Your hardware before services are performed and remove any data from parts or Products returned to SONY, including any data You have stored or software You have installed on the system, including but not limited to software, pictures, documents, videos, games and music les. SONY is not responsible for any loss of Your data under any circumstances. All storage media and removable parts ("Media") must be removed from the Product before return to SONY for repair. SONY cannot guarantee the return of any Media nor whether data on Media will be intact after repair. Recovery and reinstallation of software programs and user data are not covered under this Limited Warranty. If You purchased an extended service plan, please refer to the service plan for the coverage, duration and terms of service. Extended service plans are not governed by this Limited Warranty. Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part or replacement product for the remainder of the original Limited Warranty period or for ninety (90) days, whichever is longer. Limitations: This Limited Warranty only covers Product issues caused by defects in material or workmanship during ordinary use; it does not cover Product issues caused by any other reason, including but not limited to, product issues due to acts of God or nature, misuse, power surges, accidental damage, abuse, limitations of technology, cosmetic damage, contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat or food or foreign material, use of parts or supplies (other than those sold by SONY) that cause damage to the Product or cause abnormally frequent service calls or problems, damage caused by servicing not authorized by SONY, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, malfunctions due to peripherals/accessories, or modi cation of or to any part of the Product. Sony is not responsible for damage arising from failure to follow the owner's manual and safety instructions relating to the Product's use or caused by operating the Product outside the permitted or intended uses described by Sony. This Limited Warranty does not cover up to .01% pixel outages (small dot picture elements that are dark or incorrectly illuminated). A display contains hundreds of thousands of individual pixels. Displays typically contain a small number of pixels that do not function properly. This Limited Warranty does not cover consumable parts such as batteries; the wearing away of protective coatings over time; cosmetic damage, including but not limited to scratches and dents; or broken plastic on ports due to damage caused by use with non-Sony products. The rechargeable battery included with your Product will eventually wear out; this is not a defect. Sony recommends that You use only batteries and chargers approved by SONY. The Product is sold "AS IS" or "WITH ALL FAULTS". SONY will not replace missing components from any package purchased "Open Box", "AS IS" or through an online auction. This Limited Warranty is invalid if the factoryapplied serial number has been altered or removed from the Product. This Limited Warranty is valid only on Products purchased from Sony or a Sony Retailer and located in the United States of America (excluding territories), United States military facilities or in Canada. To determine if a retailer in the United States is part of the Sony Retailer Network, please contact Sony's Customer Service Call Center or go to www.sony.com/support. LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE PURCHASE PRICE OF THE PRODUCT. DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. WITH RESPECT TO COMMERCIAL PURCHASERS, ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED AND DISCLAIMED. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to You. This Limited Warranty gives You speci c legal rights and You may also have other rights which vary from state to state or province to province. This is the entire warranty between Sony and You and no Sony reseller or agent is authorized to make any modi cation, extension or addition to this Limited Warranty. Visit SONY's Web Site: http://esupport.sony.com (for US) http://www.sony.ca/support (for Canadian) Or call the Sony Customer Information Service at 855-476-6982 (855-4-SonyTablets) To locate an accessory or part, please call: 1-800-488-SONY (7669) (for US sales) 1-877-779-9929 (for Canadian sales)