Sony SPP-933 Operating Instructions - Page 35
Troubleshooting
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Troubleshooting If you've experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Making calls Symptom You hear five short error beeps when you press (TALK). You hear no dial tone. The phone does not connect at all, even though the number you have dialed is correct. The phone does not redial correctly. The handset does not ring. The base phone does not ring. You hear interference during conversation. You hear a beep every three seconds during the conversation. Remedy • Make sure you have set up the base phone correctly (page 8). • Move the handset closer to the base phone. • Replace the handset to the base phone for a while to reset the random security code. • Make sure the telephone line cord is securely connected to the telephone outlet. • Make sure the battery is fully charged (page 11). • Make sure the dialing mode is set correctly (page 10). • Before dialing, make sure you hear a dial tone. • Make sure the last dialed number is really the one you want to dial. • Make sure the ringer is turned on (page 23). • The battery may be weak. Charge the battery for more than 12 hours (page 11). • Make sure you have set up the base phone correctly (page 8). • Move the handset closer to the base phone. • Replace the handset to the base phone for a while to reset the random security code. • Make sure the telephone line cord is securely connected to the telephone outlet. • Make sure the ringer is turned on (page 24). • Move the handset closer to the base phone. • Place the base phone away from noise sources (page 8). • Press (CHANNEL) for a channel that gives better reception. • The battery is weak. Charge the battery for more than 12 hours. Receiving calls During conversation Additional Information continued Additional Information 35US