Sony SPP-A2480 Operating Instructions - Page 82
Troubleshooting - problem
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Troubleshooting If you've experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Symptom Remedy You hear five short error beeps when you press (TALK). • Make sure you have set up the base phone correctly (page 8). • Move the cordless handset closer to the base phone. Making calls You hear no dial tone. • Make sure the telephone line cord is securely connected to the telephone outlet. • Make sure the battery is fully charged (page 11). The phone does not connect at • Make sure the dialing mode is set correctly (page 10). all, even though the number you dial is correct. The phone does not redial correctly. • Make sure the dialed number is really the one you want to dial. You cannot hear anything from • During phone conversation, press (VOLUME)(+) on the speakerphone. the base phone to increase the speakerphone volume. Long Distance Saver function (LONG DIST. SAVER) does not • Make sure that the Long Distance Saver function is set function. to "ACTIVE" (page 19). Even by pressing • Make sure that the registered access number is correct (LONG DIST. SAVER), the long and if the service provider needs any registration distance call is not being made. beforehand. Receiving calls The cordless handset does not ring. • Set the RING switch on the cordless handset to ON. • The battery may be weak. Charge the battery for more than 12 hours (page 11). • Make sure you have set up the base phone correctly (page 8). • Move the cordless handset closer to the base phone, and confirm a dial tone is heard by pressing (TALK) on the cordless handset. The base phone does not ring. • Press (VOLUME)(+) on the base phone to increase the ringer volume. • Make sure the telephone line cord is securely connected to the telephone outlet. During conversation You hear interference during conversation. • Move the cordless handset closer to the base phone. • Place the base phone away from noise sources (page 8). • Place the base phone so that the antenna keeps away from metal products. 82US You hear a beep every second during a conversation and " " appears on the display. You hear a beep twice per second and "BATTERY LOW" appears on the display. Additional Information • This is the out-of-range alarm. Move the cordless handset closer to the base phone within 30 seconds. • The battery is weak. Charge the battery for more than 12 hours (page 11).