Sony SPP-ID970 Operating Instructions - Page 44
Troubleshooting
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Troubleshooting If you've experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Making calls Symptom Remedy You hear five short error beeps when you press (TALK). • Make sure you have set up the base unit correctly (page 8). • Move the handset closer to the base unit. You hear no dial tone. • Make sure the telephone line cord is securely connected to the telephone outlet. • Make sure the battery is fully charged (page 11). The phone does not connect at • Make sure the dialing mode is set correctly (page 10). all, even though the number you dial is correct. The phone does not redial correctly. • Make sure the last dialed number is really the one you want to dial. You hear five short error beeps • The number you last dialed exceeds 32 digits when you try to redial. (including the tone and pause digits if used). • The number you last dialed is erased. You cannot perform the redial operations (redialing, checking and erasing the phone number), and "CHANNEL SEARCHING" appears on the display. • Move the handset closer to the base unit and perform the redial operations again. The handset does not ring. • Make sure the ringer is turned on (page 29). • The battery may be weak. Charge the battery for more than 12 hours (page 11). • Make sure you have set up the base unit correctly (page 8). • Move the handset closer to the base unit. You hear interference during conversation. • Move the handset closer to the base unit. • Place the base unit away from noise sources (page 8). Your conversation is muted and "CHANNEL SEARCHING" appear on the display. • This is the out-of-range alarm. Move the handset closer to the base unit within one minute. You hear a beep every three • The battery is weak. Charge the battery for more than seconds and i and "BATTERY 12 hours (page 11). LOW" appears on the display. During conversation Receiving calls 44US Additional Information