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Sony SRS-HG1 Help Guide Printable PDF - Page 8

Troubleshooting, Notes on use - manual

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Compatible operating systems (Mac) Compatible DLNA devices Compatible BLUETOOTH devices Compatible USB devices Software update Updating the pre-installed software Update method 1: Automatic update via the Internet Update method 2: Manual update via the Internet Searching the latest software via a network connection Wi-Fi signal strength Checking the Wi-Fi signal strength (reception sensitivity) About the standby mode Standby mode differences Notes on use Precautions What is BLUETOOTH wireless technology? What is LDAC? Trademarks Important information on software Notes on software Support website Customer support websites Troubleshooting What can I do to solve a problem? Power supply Unable to turn on the speaker or charge the built-in battery Any button on the speaker cannot be operated The speaker has entered the standby mode or BLUETOOTH/Network standby mode unexpectedly

Section	Page
Help Guide SRS-HG1	1
Table Of Contents	11
Connecting the speaker to a Wi-Fi network using a PC connected wirelessly (Modern UI)	17
Connecting to a Wi-Fi network using a PC connected wirelessly (Windows 7/Windows 8.1)	21
Connecting to a Wi-Fi network using a PC connected wirelessly (Mac)	25
Connecting to a Wi-Fi network using an iPhone/iPod touch	29
Listening to music from an Internet streaming service (Google Cast)	32
Listening with multiple speakers (SongPal Link)	35
Connecting a Walkman compatible with High-Resolution Audio formats	37
Connecting an Xperia compatible with High-Resolution Audio formats	38
Connecting a PC/Installing the driver	39
Connecting to a portable audio device, etc.	41
Help Guide \| What you can do with the speaker	42
Help Guide \| Parts and controls	43
Help Guide \| Checking the included items	47
Help Guide \| Connecting to an AC outlet	48
Help Guide \| Turning the power on	50
Help Guide \| Turning the power off (standby mode)	51
Help Guide \| Using the BLUETOOTH/Network standby mode	52
Help Guide \| Auto standby mode	54
Help Guide \| How to use the SongPal screen	55
Help Guide \| What you can do with SongPal	57
Help Guide \| Connecting to a Wi-Fi network using SongPal (Smartphone)	58
Help Guide \| Connecting to a Wi-Fi network using SongPal (iPhone/iPod touch)	63
Help Guide \| Listening to music on a PC via a Wi-Fi network	68
Help Guide \| Listening to music on a smartphone, iPhone, etc. via a Wi-Fi network	71
Help Guide \| Listening to music of the device connected to the USB port	73
Help Guide \| Setting the sound quality	75
Help Guide \| Setting the auto standby mode	77
Help Guide \| Setting the BLUETOOTH/Network standby mode	79
Help Guide \| Checking the battery level	81
Help Guide \| Setting the BLUETOOTH audio streaming playback quality (Codec)	83
Help Guide \| Connecting via a USB cable	85
Help Guide \| Making a wireless connection (BLUETOOTH connection)	86
Making a wireless connection (BLUETOOTH connection)	86
Help Guide \| Using Media Go	87
Help Guide \| Using Windows Media Player (Windows 7 or later)	88
Help Guide \| Using other music playback software	89
Help Guide \| Making a wireless connection (BLUETOOTH connection)	90
Help Guide \| Connecting via an audio cable (with stereo mini plugs)	91
Help Guide \| Using the Music application (Xperia only)	92
Help Guide \| Using SongPal	93
Help Guide \| Connecting via a USB cable	94
Help Guide \| Making a wireless connection (BLUETOOTH connection)	95
Help Guide \| Connecting via an audio cable (with stereo mini plugs)	96
Help Guide \| Using SongPal	97
Help Guide \| Making a wireless connection (BLUETOOTH connection)	98
Help Guide \| Connecting via an audio cable (with stereo mini plugs)	99
Help Guide \| Making a wireless connection (BLUETOOTH connection)	101
Help Guide \| Connecting via an audio cable (with stereo mini plugs)	102
Help Guide \| Making a wireless connection (BLUETOOTH connection)	104
Help Guide \| Making a wireless connection (BLUETOOTH connection)	105
Help Guide \| Using SongPal (Google Cast)	106
Help Guide \| Selecting the Wi-Fi network connection method	107
Help Guide \| DLNA (Digital Living Network Alliance)	109
Help Guide \| Connecting to a Wi-Fi network using the Wi-Fi Protected Setup (WPS) button of the wireless router	110
Help Guide \| Disabling the Wi-Fi network function and BLUETOOTH network function	112
Help Guide \| How to make a wireless connection with BLUETOOTH devices	113
Help Guide \| Pairing and connecting with a BLUETOOTH device	115
Help Guide \| Pairing and connecting with a PC (Windows 8.1)	118
Help Guide \| Pairing and connecting with a PC (Windows 7)	126
Help Guide \| Connecting with an NFC-compatible device by one touch (NFC)	132
Help Guide \| Disconnecting the NFC-compatible device by one touch (NFC)	135
Help Guide \| Switching devices by one touch (NFC)	136
Help Guide \| Connecting with a paired BLUETOOTH device	137
Help Guide \| Connecting with a paired PC (Windows 8.1)	139
Help Guide \| Connecting with a paired PC (Windows 7)	144
Help Guide \| Setting your PC as a DLNA server and controller (Windows 8.1)	148
Help Guide \| Setting your PC for operating from a smartphone, iPhone, etc. as a controller (Windows 8.1)	151
Help Guide \| Setting your PC as a DLNA server and controller (Windows 7)	154
Help Guide \| Selecting the BLUETOOTH audio streaming playback quality (Codec)	157
Help Guide \| Installing Media Go or Hi-Res Audio Player to a PC	159
Help Guide \| Listening to music on a PC via a network (Windows 8.1) (Windows Media Player)	160
Help Guide \| Listening to music on a PC via a network (Windows 7) (Windows Media Player)	163
Help Guide \| Listening to music on a PC via a network (Media Go)	166
Help Guide \| Listening to music on a PC via a network (Media Go with SongPal operation)	169
Help Guide \| Listening to music with the Music application (Xperia)	174
Help Guide \| Listening to an Internet music service (Spotify)	177
Help Guide \| Listening to music on a device via a BLUETOOTH connection	179
Help Guide \| Terminating the BLUETOOTH connection (After use)	182
Help Guide \| Listening to music on a Walkman compatible with High-Resolution Audio formats	183
Help Guide \| Listening to music on a Xperia compatible with High-Resolution Audio formats	185
Help Guide \| Listening to music on a PC	187
Help Guide \| Listening to music on a portable audio device, etc.	189
Receiving a call	191
Making a call	194
Help Guide \| Button functions for a phone call	196
Help Guide \| About High-Resolution Audio format files	197
Help Guide \| Listening to High-Resolution Audio format files via a network	198
Help Guide \| Specifications	199
Help Guide \| About the indicators	202
Help Guide \| Compatible iPhone/iPod touch models	205
Help Guide \| Compatible Walkman models	206
Help Guide \| Compatible operating systems (Windows)	207
Help Guide \| Compatible operating systems (Mac)	208
Help Guide \| Compatible DLNA devices	209
Help Guide \| Compatible BLUETOOTH devices	210
Help Guide \| Compatible USB devices	211
Help Guide \| Updating the pre-installed software	212
Help Guide \| Update method 1: Automatic update via the Internet	213
Help Guide \| Update method 2: Manual update via the Internet	215
Help Guide \| Searching the latest software via a network connection	217
Help Guide \| Checking the Wi-Fi signal strength (reception sensitivity)	219
Help Guide \| Standby mode differences	221
Help Guide \| Precautions	223
Help Guide \| What is BLUETOOTH wireless technology?	225
Help Guide \| What is LDAC?	227
Help Guide \| Trademarks	228
Help Guide \| Important information on software	229
Help Guide \| Notes on software	230
Help Guide \| Customer support websites	231
Help Guide \| What can I do to solve a problem?	232
Help Guide \| Unable to turn on the speaker or charge the built-in battery	233
Help Guide \| Any button on the speaker cannot be operated	234
Help Guide \| The speaker has entered the standby mode or BLUETOOTH/Network standby mode unexpectedly	235
Help Guide \| The power indicator flashes in red	236
Help Guide \| The CHARGE indicator flashes	237
Help Guide \| No sound/Sound from only one speaker/Low sound level	238
Help Guide \| Distorted sound/humming or noise from the speaker	239
Help Guide \| The volume is getting smaller while using	240
Help Guide \| The speaker cannot connect to the network (Other equipment on the network cannot find or recognize the speaker)	241
Help Guide \| Unable to connect to a network via a Wi-Fi connection	242
Help Guide \| Unable to connect to a network via a Wi-Fi connection (even though a correct SSID is selected)	243
Help Guide \| The speaker cannot connect to a network using the UPDATE/WPS button	244
Help Guide \| The speaker does not appear in the device list of the PC's music playback application	245
Help Guide \| The speaker does not appear in the device select screen of SongPal	246
Help Guide \| The speaker cannot connect to music services	248
Help Guide \| The controller cannot find the speaker (The controller cannot browse the contents of the speaker)	249
Help Guide \| Music started automatically (home network)	250
Help Guide \| The sound is interrupted	251
Help Guide \| Playback does not start	252
Help Guide \| Smartphone, iPhone, etc. cannot be paired	253
Help Guide \| Unable to connect the speaker to a BLUETOOTH device with One-touch (NFC)	254
Help Guide \| There is no sound (BLUETOOTH)	255
Help Guide \| Distorted sound/humming or noise from the speaker	256
Help Guide \| An unsupported USB device is connected	257
Help Guide \| There is no sound (USB)	258
Help Guide \| There is noise, skipping, or distorted sound	259
Help Guide \| A USB device is not recognized	260
Help Guide \| Playback does not start	261
Help Guide \| Playback does not start from the first track	262
Help Guide \| Using the RESET button	263
Help Guide \| Initializing the speaker	264