Sony SRS-X7 Enjoy Music over Your Wi-Fi Network - Page 20
Troubleshooting - update
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Troubleshooting A Wi-Fi connection between the unit and home network is not possible ˎˎIf a LAN cable is connected to the unit, disconnect it and restart the unit. The unit automatically tries to connect to the home network over a wired network when a LAN cable is connected to the unit. ˎˎCheck that your wireless router is turned on. ˎˎBring the unit and wireless router closer together. Devices that use the 2.4 GHz frequency band, such as a microwave oven, BLUETOOTH or digital cordless device, etc., may interrupt Wi-Fi communication. Move the unit away from such devices or turn them off. Distorted sound/Humming or noise in the unit output ˎˎConnect the unit and wireless router/PC via a LAN cable, not via Wi-Fi. ˎˎTurn down the volume of the connected device. ˎˎIf a connected device has an equalizer function, turn it off. ˎˎKeep the unit away from a microwave oven, other wireless devices, etc. ˎˎKeep the unit away from metal objects. No sound/Low sound level ˎˎCheck that both the unit and connected device are turned on. ˎˎTurn up the volume of the unit and the connected device. ˎˎCheck that the connected device is being played back. BLUETOOTH connection between the unit and smartphone/iPhone is not possible ˎˎBring the unit and BLUETOOTH device to within 1 m (3 ft) of each other. ˎˎIf the (BLUETOOTH) indicator is not flashing quickly, tap and hold the (BLUETOOTH) PAIRING button until the indicator starts flashing quickly. iTunes cannot find the unit via AirPlay ˎˎMake sure the PC with iTunes installed is connected to your home network. ˎˎUpdate the software version of iTunes to the latest version. / (on/standby) indicator is flashing red ˎˎThe unit is in the protect mode. ˎˎPush the RESET button on the rear of the unit with a pointed object, such as a pin. Then turn on the unit. If the / (on/standby) indicator keeps flashing, consult your nearest Sony dealer or the shop you purchased this unit. 20 US