Sony STR DG810 Instruction manual - Page 88

and NEO6 CIN or NEO6 MUS is, packages have Dolby Digital Surround EX - hum

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Page 88 highlights

The source sound input from the HDMI jack on the receiver is not output from the receiver or TV speaker. • Check the setting of HDMI AUDIO in the VIDEO menu (page 41). • Check the HDMI connection. • You cannot listen to the Super Audio CD by connecting HDMI. • Depending on the playback component, you may need to set up the component. Refer to the operating instructions supplied with the each component. The left and right sounds are unbalanced or reversed. • Check that the speakers and components are connected correctly and securely. • Adjust the balance parameters using the LEVEL menu. There is severe hum or noise. • Check that the speakers and components are connected securely. • Check that the connecting cords are away from a transformer or motor, and at least 10 feet away from a TV set or fluorescent light. • Move your audio components away from the TV. • The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. There is no sound, or only a very lowlevel sound is heard from the center/ surround/surround back speakers. • Select a CINEMA STUDIO EX mode (page 55). • Adjust the speaker level (page 34). • Make sure the center/surround speakers are set to either "SMALL" or "LARGE" (page 42). • Make sure the surround back speaker is set to "YES" (page 42). There is no sound from the surround back speaker. • Some discs have no Dolby Digital Surround EX flag even though the packages have Dolby Digital Surround EX logos. In this case, select "SB ON" (page 40). There is no sound from the sub woofer. • Check that the sub woofer is connected correctly and securely. • Make sure you have turned on your sub woofer. • Make sure the sub woofer is set to "YES" (page 42). • There is no sound from the sub woofer depending on the sound field. • When all speakers are set to "LARGE" and "NEO6 CIN" or "NEO6 MUS" is selected, there is no sound from the sub woofer. The surround effect cannot be obtained. • Make sure the sound field function is on (press MOVIE, or MUSIC). • Sound fields do not function for signals with a sampling frequency of more than 48 kHz. Dolby Digital or DTS multi channel sound is not reproduced. • Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format. • When connecting the DVD player, etc., to the digital input jacks of this receiver, check the audio setting (the settings for the audio output) of the connected component. Recording cannot be carried out. • Check that the components are connected correctly. • Select the source component using the input buttons. 88US

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88
US
The source sound input from the HDMI
jack on the receiver is not output from
the receiver or TV speaker.
• Check the setting of HDMI AUDIO in the
VIDEO menu (page 41).
• Check the HDMI connection.
• You cannot listen to the Super Audio CD
by connecting HDMI.
• Depending on the playback component,
you may need to set up the component.
Refer to the operating instructions
supplied with the each component.
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the balance parameters using the
LEVEL menu.
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
10 feet away from a TV set or fluorescent
light.
• Move your audio components away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back speakers.
• Select a CINEMA STUDIO EX mode
(page 55).
• Adjust the speaker level (page 34).
• Make sure the center/surround speakers
are set to either “SMALL” or “LARGE”
(page 42).
•
Make sure the surround back speaker is set
to “YES” (page 42).
There is no sound from the surround
back speaker.
• Some discs have no Dolby Digital
Surround EX flag even though the
packages have Dolby Digital Surround EX
logos. In this case, select “SB ON”
(page 40).
There is no sound from the sub woofer.
• Check that the sub woofer is connected
correctly and securely.
• Make sure you have turned on your sub
woofer.
• Make sure the sub woofer is set to “YES”
(page 42).
• There is no sound from the sub woofer
depending on the sound field.
• When all speakers are set to “LARGE”
and “NEO6 CIN” or “NEO6 MUS” is
selected, there is no sound from the sub
woofer.
The surround effect cannot be
obtained.
• Make sure the sound field function is on
(press MOVIE, or MUSIC).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
check the audio setting (the settings for the
audio output) of the connected component.
Recording cannot be carried out.
• Check that the components are connected
correctly.
• Select the source component using the
input buttons.