Sony VGC-JS320J/S User Guide - Page 92
Built-in MOTION EYE Camera, Why are captured images poor in quality?
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Troubleshooting > Built-in MOTION EYE Camera n 92 N Built-in MOTION EYE Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a malfunction. ❑ If the problem persists, restart your computer. Why are captured images poor in quality? ❑ The images captured under the fluorescent light may show reflections of light. ❑ A dark portion in captured images may appear as a noise. ❑ If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See Handling the Built-in MOTION EYE Camera (page 79). What should I do if captured images contain dropped frames and audio interruptions? ❑ The effect settings on your software application may cause dropped frames. See the help file included with your software application for more information. ❑ There may be more software applications running than your computer can handle. Exit the applications that you are not currently using. ❑ The power management function of your computer may be active. Check the CPU performance.