Sony VGN-P798K User Guide - Page 142
Printing, What should I do if I cannot print a document?
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Troubleshooting > Printing n 142 N Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information. ❑ If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart the computer. ❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may enable printing. Follow these steps: 1 Click Start and Devices and Printers. 2 Right-click the printer icon and select Properties. 3 Click the Ports tab. 4 Click to cancel the Enable bidirectional support check box. 5 Click OK. This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and remote panel.