Sony VRD-VC10 Limited Warranty (U.S. Only) - Page 1

Sony VRD-VC10 Manual

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7 bvpirec ACP 1 YEAR LIMITED WARRANTY (United States of America) SONY ELECTRONICS INC. ("SONY") warrants this data storage product (the "Product") against defects in material or workmanship as follows: 1. LABOR: For a period of one (1) year from the original date of purchase from SONY or its local representative supplier, SONY will repair defective Product (or, at its option, replace it with a new or reconditioned Product) at no charge. After this 1 year period, you must pay for all labor charges. apply when the malfunction results from the use of this Product in conjunction with accessories, products or ancillary or peripheral equipment, or where it is determined by SONY that there is no fault with this Product itself. This warranty is valid only for product purchased in the United States of America. This Limited Warranty is invalid if the factory applied serial number has been altered or removed from the Product. 2. PARTS: For a period of one (1) year from the original date of purchase from SONY or its local representative supplier, SONY will supply, at no charge, new or rebuilt replacement parts in exchange for defective parts of this Product. Any replacement parts will be warranted for the remainder of the original warranty period or ninety (90) days from installation by SONY. All exchanged parts replaced under this warranty will become the property of SONY. This warranty only covers the hardware components packaged with the Product. This warranty does not cover any software contained in or included with the Product; any such software is provided "AS IS". Please refer to any documentation included with the software for your rights and obligations with respect to the software. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY RELATED TO THIS PRODUCT. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, DOWN TIME AND PURCHASER'S TIME. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. This warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from you. Proof of purchase in the form of a bill of sale (which is evidence that the Product is within the warranty period) must be presented to obtain warranty service. To obtain warranty service you must take the Product, or deliver the Product freight prepaid, in either its original package or packaging providing the Product with a degree of protection equivalent to that of the original packaging to SONY. Please contact SONY at the number listed below for further information. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Technical Support: Toll free telephone technical support is provided for 90 days from the date of your first call. After 90 days, charges may apply for technical support except for warranty related service calls. Telephone technical support hours are Monday-Saturday, 8AM to 8PM Central Standard Time. Web based technical support is free of charge and is available 24 hours per day, 7 days a week. Log on to http://sony.storagesupport.com SONY is not responsible for any damage to or loss of any programs, data, or other information stored on any media or any part of any Product serviced hereunder. Be sure to remove all features, parts, options, alterations, and attachments not under warranty prior to returning the Product to SONY. SONY is not liable for any loss or damage to these items. This Limited Warranty does not cover any consumable (such as batteries) supplied with this Product; cosmetic damages; damage or loss to any software programs, data, or removable storage media; or damage due to (1) acts of God, accident, misuse, abuse, negligence, abnormal, or unusually heavy use, causes external to the Product such as but not limited to excessive heat or humidity, or modifications of this Product; (2) improper installation, operation, testing or maintenance of this Product; (3) power failure or connection to improper voltage supply; or (4) attempted repair by any party other than SONY. This Limited Warranty does not For telephone technical support and service for Product, please call the following number: TELEPHONE SUPPORT 800 588-3847 For the location of your nearest Sony Service Facility please call the following number: SONY SERVICE CENTER LOCATIONS 800 342-5721 Save this for future reference. ©2004 Sony Electronics Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. Sony and DVDirect are trademarks of Sony. 7819900995 Printed in China 1YEAR LIMITED WARRANTYREGISTRATION(United States ofAmerica) Thank you for purchasing a Sony DVDirect DUD recorder. We want to provide you with services and products that will make you choose Sony again in the future. Please take a moment to complete the attached postage paid card and return to us. Name Address City, State, Zip Email Address Model Purchased: Date Purchased: Where Purchased: O Computer Retailer O Catalog O Electronics Superstore O Internet How will this product be used? O Transfer video from VCR O Transfer video from Camcorder without PC without PC O Make slide show using PC O Data Distribution O Copy home movies using PC u Other tasks with PC O Make music CD using PC Where did you hear about this product? O Store advertisement O Direct mail O Catalog O Radio/TV O Other O Magazine O Friend How will this product prinarily be used ? O Connected to PC O Directly connected to VCR / Camcorder What type of Camcorder do you use? (Please check all that apply) O DV O Digital 8mm O Betamax O VHS / Compact VHS O 8mm Company Name Phone Fax What environment will this product be used in? (Please check all that apply) u Home O Home Office O Office / Business What factors most influenced your purchase? (ONLY choose 3, thank you) O Sony Brand O Product Features u Price ct Product Reputation O Magazine Review u Rebate / Promotion O Specific Need Met By Product Comments: O I do not wish to receive information from Sony Electronics Inc. about products, services, promotions, contests and offerings that may be of interest to me. DVDireCt TM MAKE DVDS WITH THE PUSH OF A BUTTON SONY ®

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bvpirec
ACP
7
1
YEAR
LIMITED
WARRANTY
(United
States
of
America)
SONY
ELECTRONICS
INC.
("SONY")
warrants
this
data
storage
product
(the
"Product")
against
defects
in
material
or
workmanship
as
follows:
1.
LABOR:
For
a
period
of
one
(1)
year
from
the
original
date
of
purchase
from
SONY
or
its
local
representative
supplier,
SONY
will
repair
defective
Product
(or,
at
its
option,
replace
it
with
a
new
or
reconditioned
Product)
at
no
charge.
After
this
1
year
period,
you
must
pay
for
all
labor
charges.
2.
PARTS:
For
a
period
of
one
(1)
year
from
the
original
date
of
purchase
from
SONY
or
its
local
representative
supplier,
SONY
will
supply,
at
no
charge,
new
or
rebuilt
replacement
parts
in
exchange
for
defective
parts
of
this
Product.
Any
replacement
parts
will
be
warranted
for
the
remainder
of
the
original
warranty
period
or
ninety
(90)
days
from
installation
by
SONY.
All
exchanged
parts
replaced
under
this
warranty
will
become
the
property
of
SONY.
This
warranty
only
covers
the
hardware
components
packaged
with
the
Product.
This
warranty
does
not
cover
any
software
contained
in
or
included
with
the
Product;
any
such
software
is
provided
"AS
IS".
Please
refer
to
any
documentation
included
with
the
software
for
your
rights
and
obligations
with
respect
to
the
software.
This
warranty
extends
only
to
you,
the
original
purchaser.
It
is
not
transferable
to
anyone
who
subsequently
purchases
the
Product
from
you.
Proof
of
purchase
in
the
form
of
a
bill
of
sale
(which
is
evidence
that
the
Product
is
within
the
warranty
period)
must
be
presented
to
obtain
warranty
service.
To
obtain
warranty
service
you
must
take
the
Product,
or
deliver
the
Product
freight
prepaid,
in
either
its
original
package
or
packaging
providing
the
Product
with
a
degree
of
protection
equivalent
to
that
of
the
original
packaging
to
SONY.
Please
contact
SONY
at
the
number
list-
ed
below
for
further
information.
SONY
is
not
responsible
for
any
damage
to
or
loss
of
any
programs,
data,
or
other
inform-
ation
stored
on
any
media
or
any
part
of
any
Product
serviced
hereunder.
Be
sure
to
remove
all
features,
parts,
options,
alterations,
and
attachments
not
under
warranty
prior
to
returning
the
Product
to
SONY.
SONY
is
not
liable
for
any
loss
or
damage
to
these
items.
This
Limited
Warranty
does
not
cover
any
consumable
(such
as
batteries)
supplied
with
this
Product;
cosmetic
damages;
damage
or
loss
to
any
software
programs,
data,
or
removable
storage
media;
or
damage
due
to
(1)
acts
of
God,
accident,
misuse,
abuse,
negligence,
abnor-
mal,
or
unusually
heavy
use,
causes
external
to
the
Product
such
as
but
not
limited
to
exces-
sive
heat
or
humidity,
or
modifications
of
this
Product;
(2)
improper
installation,
operation,
testing
or
maintenance
of
this
Product;
(3)
power
failure
or
connection
to
improper
voltage
supply;
or
(4)
attempted
repair
by
any
party
other
than
SONY.
This
Limited
Warranty
does
not
apply
when
the
malfunction
results
from
the
use
of
this
Product
in
conjunction
with
acces-
sories,
products
or
ancillary
or
peripheral
equipment,
or
where
it
is
determined
by
SONY
that
there
is
no
fault
with
this
Product
itself.
This
warranty
is
valid
only
for
product
purchased
in
the
United
States
of
America.
This
Limited
Warranty
is
invalid
if
the
factory
applied
serial
number
has
been
altered
or
removed
from
the
Product.
REPAIR
OR
REPLACEMENT
AS
PROVIDED
UNDER
THIS
WARRANTY
IS
YOUR
EXCLUSIVE
REMEDY.
SONY
SHALL
NOT
BE
LIABLE
FOR
ANY
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES
FOR
BREACH
OF
ANY
EXPRESS
OR
IMPLIED
WARRANTY,
BREACH
OF
CONTRACT,
NEGLIGENCE,
STRICT
LIABILITY
OR
ANY
OTHER
LEGAL
THEORY
RELATED
TO
THIS
PRODUCT.
SUCH
DAMAGES
INCLUDE,
BUT
ARE
NOT
LIMITED
TO,
LOSS
OF
PROFITS,
LOSS
OF
REVENUE,
LOSS
OF
DATA,
LOSS
OF
USE
OF
THE
PRODUCT
OR
ANY
ASSOCIATED
EQUIPMENT,
DOWN
TIME
AND
PURCHASER'S
TIME.
EXCEPT
TO
THE
EXTENT
PROHIBITED
BY
APPLICABLE
LAW,
ANY
IMPLIED
WARRANTY
OF
MER-
CHANTABILITY
OR
FITNESS
FOR
A
PARTICULAR
PURPOSE
ON
THIS
PRODUCT
IS
LIMITED
IN
DURATION
TO
THE
DURATION
OF
THIS
WARRANTY.
Some
states
do
not
allow
the
exclusion
or
limitation
of
incidental
or
consequential
damages,
or
allow
limitations on
how
long
an
implied
warranty
lasts,
so
the
above
limitations
or
exclu-
sions
may
not
apply
to
you.
This
warranty
gives
you
specific
legal
rights,
and
you
may
have
other
rights
which
vary
from
state
to
state.
Technical
Support:
Toll
free
telephone
technical
support
is
provided
for
90
days
from
the
date
of
your
first
call.
After
90
days,
charges
may
apply
for
technical
support
except
for
warranty
related
service
calls.
Telephone
technical
support
hours
are
Monday
-Saturday,
8AM
to
8PM
Central
Standard
Time.
Web
based
technical
support
is
free
of
charge
and
is
available
24
hours
per
day,
7
days
a
week.
Log
on
to
For
telephone
technical
support
and
service
for
Product,
please
call
the
following
number:
TELEPHONE
SUPPORT
800
588-3847
For
the
location
of
your
nearest
Sony
Service
Facility
please
call
the
following
number:
SONY
SERVICE
CENTER
LOCATIONS
800
342-5721
Save
this
for
future
reference.
©2004
Sony
Electronics
Inc.
Reproduction
in
whole
or
in
part
without
written
permission
is
prohibited.
All
rights
reserved.
Sony
and
DVDirect
are
trademarks
of
Sony.
7819900995
Printed
in
China
1
YEAR
LIMITED
WARRANTY
REGISTRATION
(United
States
of
America)
Thank
you
for
purchasing
a
Sony
DVDirect
DUD
recorder.
We
want
to
provide
you
with
services
and
products
that
will
make
you
choose
Sony
again
in
the
future.
Please
take
a
moment
to
complete
the
attached
postage
paid
card
and
return
to
us.
Name
Address
City,
State,
Zip
Email
Address
Model
Purchased:
Date
Purchased:
Where
Purchased:
O
Computer
Retailer
O
Electronics
Superstore
O
Internet
O
Catalog
How
will
this
product
be
used?
O
Transfer
video
from
VCR
O
Transfer
video
from
Camcorder
without
PC
without
PC
O
Make
slide
show
using
PC
O
Data
Distribution
O
Copy
home
movies
using
PC
Other
tasks
with
PC
O
Make
music
CD
using
PC
Where
did
you
hear
about
this
product?
O
Store
advertisement
O
Direct
mail
O
Catalog
O
Radio/TV
O
Other
O
Magazine
O
Friend
How
will
this
product
prinarily
be
used
?
O
Connected
to
PC
O
Directly
connected
to
VCR
/
Camcorder
What
type
of
Camcorder
do
you
use?
(Please
check
all
that
apply)
O
DV
O
Digital
8mm
O
Betamax
O
VHS
/
Compact
VHS
O
8mm
O
I
do
not
wish
to
receive
information
from
Sony
Electronics
Inc.
about
products,
services,
promotions,
contests
and
offerings
that
may
be
of
interest
to
me.
Company
Name
Phone
Fax
What
environment
will
this
product
be
used
in?
(Please
check
all
that
apply)
Home
O
Home
Office
O
Office
/
Business
What
factors
most
influenced
your
purchase?
(ONLY
choose
3,
thank
you)
O
Sony
Brand
O
Product
Features
Price
ct
Product
Reputation
O
Magazine
Review
Rebate
/
Promotion
O
Specific
Need
Met
By
Product
Comments:
DVDireCt
TM
MAKE
DVDS
WITH
THE
PUSH
OF
A
BUTTON
SONY
®