Sony Xperia XZ1 Compact Reference Guide - Page 11

Countries/regions specific terms of warranty The limited warranty period for accessories included with your mobile device is one (1) year from the original purchase date of your mobile device unless specified in the following countries/regions specific terms or in a separate warranty card. Note In some countries/regions, additional information (such as a valid warranty card) may be required. Extended Limited Warranty - Australia Only In addition to this product's Limited Warranty (as set out in the Important Information leaflet accompanying this product or electronically within the product), Sony Mobile Communications Inc., 4-12-3 HigashiShinagawa, Shinagawa-ku, Tokyo 140-0002, Japan ("Sony Mobile Communications"), provides an extended limited warranty of an additional 12 months on the same terms as the Limited Warranty ("Extended Limited Warranty"). The Extended Limited Warranty applies only to products imported into Australia by Sony Mobile Communications and does not apply to accessories or batteries (other than batteries that are not userreplaceable). Nothing in this Extended Limited Warranty removes or limits your rights under the Australian Consumer Law. For warranty service in Australia, please contact 1300 650 050. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If you purchased your product in Australia, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Limited warranty for Mainland China Subject to the conditions of this limited warranty, Sony Mobile Communications Inc., 4-12-3 HigashiShinagawa, Shinagawa-ku, Tokyo 140-0002, Japan, or its local affiliated company, warrants this device (included phone, tablet, or accessory) to be free from defects in design, material, and workmanship at the time of its original purchase by a consumer, and for a subsequent period of one (1) year. All original accessories delivered with the device will be warranted based on the local mobile 3R policy. If, during the warranty period, this device fails to operate under normal use and service due to defects in design, materials, or workmanship, authorized Sony Mobile distributors or service partners in the country/ region where you purchased the device will, at their discretion, either repair, replace, or refund the purchase price of the device in accordance with the terms, consumer law, and local mobile 3R policy. Some of your personal settings, downloads, and other information may be lost when your device is repaired or replaced. At present, Sony Mobile may be prevented by applicable law, other regulation, or technical restrictions from making a backup copy of certain downloads. Sony Mobile does not take any responsibility for any lost information of any kind and will not reimburse you for any such loss. You should always make backup copies of all the information stored on your device such as downloads, calendar, and contacts before handing in your device for repair or replacement. If Sony Mobile repairs your device, the repair for the defect concerned shall be warranted for the remaining time of the original warranty period or for thirty (30) days from the date of repair, whichever is longer. Repair may involve the use of functionally-equivalent units. Replaced parts or components will become the property of Sony Mobile. Limited warranty for Hong Kong SAR Subject to the conditions of this limited warranty, Sony Mobile Communications Inc., 4-12-3 HigashiShinagawa, Shinagawa-ku, Tokyo 140-0002, Japan, or its local affiliated company, warrants this device (included phone, tablet, or accessory) to be free from defects in design, material, and workmanship at the time of its original purchase by a consumer, and for a subsequent period of one (1) year. All original accessories delivered with the device will be warranted within six (6) months from the date of purchase. 11 Internet version. For personal use only.