Stihl MS 462 Rescue Instruction Manual - Page 71

Owner's Warranty Responsibilities, Coverage by STIHL Incorporated, Warranty Period, Diagnosis

Page 71 highlights

30 Emission Control Warranty Owner's Warranty Responsibilities As the small off-road equipment engine owner, you are responsible for the performance of the required maintenance listed in your instruction manual. STIHL Incorporated recommends that you retain all receipts covering maintenance on your small off-road equipment engine, but STIHL Incorporated cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance. Any replacement part or service that is equivalent in performance and durability may be used in non-warranty maintenance or repairs, and shall not reduce the warranty obligations of the engine manufacturer. As the small off-road equipment engine owner, you should be aware, however, that STIHL Incorporated may deny you warranty coverage if your small off-road equipment engine or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications. You are responsible for presenting your small off-road equipment engine to a STIHL service center as soon as a problem exists. The warranty repairs will be completed in a reasonable amount of time, not to exceed 30 days. If you have any questions regarding your warranty rights and responsibilities, please contact a STIHL customer service representative at 1-800-467-8445 or you can write to STIHL Inc, 536 Viking Drive, P.O. Box 2015, Virginia Beach, VA 23450-2015 (www.stihlusa.com) Coverage by STIHL Incorporated STIHL Incorporated warrants to the ultimate purchaser and each subsequent purchaser that your small off-road equipment engine will be designed, built and equipped, at the time of sale, to meet all applicable emissions regulations. STIHL Incorporated also warrants to the initial purchaser and each subsequent purchaser that your engine is free from defects in materials and workmanship which cause the engine to fail to conform with applicable emissions regulations for a period of two years. English Warranty Period The warranty period will begin on the date the utility equipment engine is purchased by the initial purchaser. Product registration is recommended, so that STIHL has a means to contact you if there ever is a need to communicate repair or recall information about your product, but it is not required in order to obtain warranty service. If any emission-related part on your engine is defective, the part will be replaced by STIHL Incorporated at no cost to the owner. Any warranted part which is not scheduled for replacement as required maintenance, or which is scheduled only for regular inspection to the effect of "repair or replace as necessary" will be warranted for the warranty period. Any warranted part which is scheduled for replacement as required maintenance will be warranted for the period of time up to the first scheduled replacement point for that part. Diagnosis You, as the owner, shall not be charged for diagnostic labor which leads to the determination that a warranted emissions part is defective. However, if you claim warranty for an emissions component and the machine is tested as nondefective, STIHL Incorporated will charge you for the cost of the emission test. Mechanical diagnostic work will be performed at an authorized STIHL servicing dealer. Emission test may be performed either at STIHL Incorporated or at any independent test laboratory. Warranty Work STIHL Incorporated shall remedy warranty defects at any authorized STIHL servicing dealer or warranty station. Any such work shall be free of charge to the owner if it is determined that a warranted part is defective. Any manufacturer-approved or equivalent replacement part may be used for any warranty maintenance or repairs on emission-related parts and must be provided without charge 0458-787-8621-A 69

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0458-787-8621-A
69
English
30 Emission Control Warranty
Owner's Warranty Responsibilities
As the small off-road equipment engine owner, you are
responsible for the performance of the required
maintenance listed in your instruction manual. STIHL
Incorporated recommends that you retain all receipts
covering maintenance on your small off-road equipment
engine, but STIHL Incorporated cannot deny warranty solely
for the lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
Any replacement part or service that is equivalent in
performance and durability may be used in non-warranty
maintenance or repairs, and shall not reduce the warranty
obligations of the engine manufacturer.
As the small off-road equipment engine owner, you should
be aware, however, that STIHL Incorporated may deny you
warranty coverage if your small off-road equipment engine
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
You are responsible for presenting your small off-road
equipment engine to a STIHL service center as soon as a
problem exists. The warranty repairs will be completed in a
reasonable amount of time, not to exceed 30 days.
If you have any questions regarding your warranty rights and
responsibilities, please contact a STIHL customer service
representative at 1-800-467-8445 or you can write to
STIHL
Inc, 536 Viking Drive, P.O. Box 2015, Virginia Beach,
VA 23450-2015 (www.stihlusa.com)
Coverage by STIHL Incorporated
STIHL Incorporated warrants to the ultimate purchaser and
each subsequent purchaser that your small off-road
equipment engine will be designed, built and equipped, at
the time of sale, to meet all applicable emissions
regulations. STIHL Incorporated also warrants to the initial
purchaser and each subsequent purchaser that your engine
is free from defects in materials and workmanship which
cause the engine to fail to conform with applicable emissions
regulations for a period of two years.
Warranty Period
The warranty period will begin on the date the utility
equipment engine is purchased by the initial purchaser.
Product registration is recommended, so that STIHL has a
means to contact you if there ever is a need to communicate
repair or recall information about your product, but it is not
required in order to obtain warranty service.
If any emission-related part on your engine is defective, the
part will be replaced by STIHL Incorporated at no cost to the
owner. Any warranted part which is not scheduled for
replacement as required maintenance, or which is
scheduled only for regular inspection to the effect of "repair
or replace as necessary" will be warranted for the warranty
period. Any warranted part which is scheduled for
replacement as required maintenance will be warranted for
the period of time up to the first scheduled replacement point
for that part.
Diagnosis
You, as the owner, shall not be charged for diagnostic labor
which leads to the determination that a warranted emissions
part is defective. However, if you claim warranty for an
emissions component and the machine is tested as non-
defective, STIHL Incorporated will charge you for the cost of
the emission test. Mechanical diagnostic work will be
performed at an authorized STIHL servicing dealer.
Emission test may be performed either at STIHL
Incorporated or at any independent test laboratory.
Warranty Work
STIHL Incorporated shall remedy warranty defects at any
authorized STIHL servicing dealer or warranty station. Any
such work shall be free of charge to the owner if it is
determined that a warranted part is defective.
Any manufacturer-approved or equivalent replacement part
may be used for any warranty maintenance or repairs on
emission-related parts and must be provided without charge