Sub-Zero 700TCI Integrated Use & Care Guide - Page 33

Troubleshooting Guide 33 subzero.com Troubleshooting Condensation forms inside the unit. • This is normal during periods of higher humidity and with frequent door openings. • Are the door and drawers closing and sealing properly? Condensation forms outside the unit. • During periods of high humidity, some condensation may appear on the outside of the unit. The condensation will disappear when the humidity drops. Be sure that the door and drawers are closing and sealing properly. If condensation persists, contact Sub-Zero factory certified service. Ice maker is not working. • Does the unit have an ice maker installed? • Is the ice maker system turned on at the control panel? • Is the ice container in the correct position within the freezer drawer compartment? • Is the water supply for the ice maker connected and operating properly? Ice is clumping in the ice container. • Is the ice being used frequently? Discard and allow ice to be replenished. Light bulb needs to be replaced. • See lighting information on page 17. Shut off power to the unit at the circuit breaker before replacing light bulbs. Wear protective gloves when handling bulbs. Storage drawer is hard to close. • Is the unit leveled properly? • Be sure that there are no food or packaging items that interfere with the ice maker or other interior components. • Drawer slides in a freezer compartment may not move as freely as in a refrigerator compartment due to lower temperatures. There is an odor inside the unit. • Clean the unit thoroughly. • Cover all food tightly. You need product information. • Call Sub-Zero customer care at 800-222-7820 or visit our website, subzero.com, for planning, installation and product information. You need service. • If service is necessary, maintain the quality built into your Sub-Zero unit by contacting Sub-Zero factory certified service. • For the name of Sub-Zero factory certified service nearest you, check the contact & support section of our website, subzero.com or call Sub-Zero customer care at 800-222-7820. • When calling for service, you will need the model and serial number of your unit. Both numbers are listed on the product rating plate. Refer to pages 5-9 for location of the rating plate for your specific model.