Symantec 20043811 User Guide - Page 19

About problems during activation, Activate Now, Renew Now, Express Renewal

Get Symantec 20043811 - Norton Internet Security 2010 PDF manuals and user guides
UPC - 037648852241
View all Symantec 20043811 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 19 highlights

Getting started 19 Activating your product To activate your product from the alert 1 In the alert, do one of the following: 1 If you purchased a subscription version of a retail product, select Activate Now. 1 If the product came installed on your computer, select Renew Now. You can also activate or renew the subscription of your product from any non-admin user account. 2 Click OK. 3 Follow the on-screen instructions to activate or renew your product. 4 In the window that appears, click Done. To activate your product from the main window 1 In the Norton Internet Security main window, do one of the following: 1 If you purchased a subscription version of a retail product, click Activate Now. 1 If the product came installed on your computer, click Express Renewal. You can also activate or renew the subscription of your product from any non-admin user account. 2 Follow the on-screen instructions to activate or subscribe your product. 3 In the window that appears, click Done. About problems during activation If you cannot connect to the Symantec servers to activate your product, first check your Internet connection. You then need to see if you have parental control software, either installed or through your ISP, that might block the connection. A connectivity problem can occur if you use parental control software. If you suspect that parental controls might block the connection, you can configure the parental controls so that they do not block the activation procedure. You need to log on to your

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
To activate your product from the alert
1
In the alert, do one of the following:
1
If you purchased a subscription version of a
retail product, select
Activate Now
.
1
If the product came installed on your computer,
select
Renew Now
.
You can also activate or renew the subscription of
your product from any non-admin user account.
2
Click
OK
.
3
Follow the on-screen instructions to activate or
renew your product.
4
In the window that appears, click
Done
.
To activate your product from the main window
1
In the Norton Internet Security main window, do
one of the following:
1
If you purchased a subscription version of a
retail product, click
Activate Now
.
1
If the product came installed on your computer,
click
Express Renewal
.
You can also activate or renew the subscription of
your product from any non-admin user account.
2
Follow the on-screen instructions to activate or
subscribe your product.
3
In the window that appears, click
Done
.
About problems during activation
If you cannot connect to the Symantec servers to
activate your product, first check your Internet
connection. You then need to see if you have parental
control software, either installed or through your ISP,
that might block the connection.
A connectivity problem can occur if you use parental
control software. If you suspect that parental controls
might block the connection, you can configure the
parental controls so that they do not block the
activation procedure. You need to log on to your
19
Getting started
Activating your product