TASCAM DM-4800 TMCompanion V1.70 Release Notes - Page 6

Known Issues - drivers

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TMCompanion Release Notes Known Issues Known Issues in TMCompanion V1.51 / V1.61 / V1.70 MTC IN Port [MTC In Port] Preference. (For Mac OS X before 10.5) : This list shows only Port3 (MTC) for the attached Mixers. The other USB MIDI ports do not contain any MIDI Timecode data. [MTC In Port] Preference (For Windows, and Mac OS X 10.5 and above): Please select the MTC USB Midi port for the selected DM3200 or DM-4800 in order to show its MIDI Timecode data. On Windows XP, this may be shown in the list as "USB Audio Device[3]" or "USB Audio Device[3](2)". On Windows Vista and Windows 7, this may be shown in the list as "MIDIIN3 (TASCAM DM-3200)" or "MIDIIN3 (TASCAM DM-4800)". On a Mac, this will be shown in the list as "TASCAM DM-3200 DM-3200MTC PORT" or "TASCAM DM-4800 DM48000MTC PORT". Hyperthreaded CPUs Windows XP running on Hyperthreaded processors cannot perform project transfers correctly in TMCompanion because of problems with Microsoft's built-in USB MIDI drivers. Please disable Hyperthreading in the BIOS settings of your computer. USB Connection with TASCAM DM When the computer that is connected to the TASCAM DM via USB goes into Stand By mode (Windows XP / Windows Vista) or Hibernate mode (Windows XP / Windows Vista / Windows 7) or Sleep mode (Windows Vista / Windows 7 / Mac OS X), all USB-MIDI connections to the DM will be closed and not automatically re-opened. In this case, follow the following steps to restart communications. Mac OS X: Remove the USB cable and re-insert it, then restart any application that was using the DM's USB-MIDI ports. Windows XP, Windows Vista, Windows 7: Restart any application that was using the DM's USB-MIDI ports. To avoid this problem, change settings on the computer to not use Stand By or Sleep modes. Stand By Mode If TMCompanion fails to find your mixer after putting your computer into Stand By or Sleep mode, please remove the USB cable and re-connect it. Mac IAC Driver If an IAC bus is enabled, TMCompanion may not behave correctly. If you are having problems, please disable the IAC driver by starting the "Audio MIDI Settings" application under /Application/Utilities and selecting "IAC driver" to be disabled Mixed DM-3200 and DM-4800 installations TMCompanion does not prevent the user from restoring projects that were originally made on a DM-3200 to a DM-4800 or vice-versa; they occupy different directories on the CF card and so are always unique. There is no way to up-convert or down-convert a project using TMCompanion. MTC IN checkbox Under Mac OS X 10.4, the state of the "MTC IN" Checkbox in the preference page is not saved correctly, and will always be cleared when TMC is started, requiring manual setting each time (V1.51 only) 6 TASCAM TMCompanion

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TMCompanion
Release Notes
6
TASCAM TMCompanion
Known Issues
Known Issues in TMCompanion V1.51 / V1.61 / V1.70
MTC IN Port
[MTC In Port] Preference.
(For Mac OS X before
10.5) :
This list shows only Port3 (MTC) for the attached Mixers.
The other USB MIDI ports do not contain any MIDI
Timecode data.
[MTC In Port] Preference (For Windows, and Mac
OS X 10.5 and above):
Please select the MTC USB Midi port for the selected DM-
3200 or DM-4800 in order to show its MIDI Timecode data.
On Windows XP, this may be shown in the list as “USB
Audio Device[3]” or “USB Audio Device[3](2)”.
On Windows Vista and Windows 7, this may be shown
in the list as “MIDIIN3 (TASCAM DM-3200)” or “MIDIIN3
(TASCAM DM-4800)”.
On a Mac, this will be shown in the list as “TASCAM
DM-3200 DM-3200MTC PORT” or “TASCAM DM-4800
DM48000MTC PORT”.
Hyperthreaded CPUs
Windows XP running on Hyperthreaded processors
cannot perform project transfers correctly in
TMCompanion because of problems with Microsoft’s
built-in USB MIDI drivers. Please disable Hyperthreading
in the BIOS settings of your computer.
USB Connection with TASCAM DM
When the computer that is connected to the TASCAM DM
via USB goes into Stand By mode (Windows XP / Windows
Vista) or Hibernate mode (Windows XP / Windows Vista /
Windows 7) or Sleep mode (Windows Vista / Windows 7
/ Mac OS X), all USB-MIDI connections to the DM will be
closed and not automatically re-opened.
In this case, follow the following steps to restart
communications.
Mac OS X:
Remove the USB cable and re-insert it, then restart any
application that was using the DM’s USB-MIDI ports.
Windows XP, Windows Vista, Windows 7:
Restart any application that was using the DM’s USB-MIDI
ports.
To avoid this problem, change settings on the computer
to not use Stand By or Sleep modes.
Stand By Mode
If TMCompanion fails to find your mixer after putting your
computer into Stand By or Sleep mode, please remove
the USB cable and re-connect it.
Mac IAC Driver
If an IAC bus is enabled, TMCompanion may not behave
correctly.
If you are having problems, please disable
the IAC driver by starting the “Audio MIDI Settings”
application under /Application/Utilities and selecting “IAC
driver” to be disabled
Mixed DM-3200 and DM-4800 installations
TMCompanion does not prevent the user from restoring
projects that were originally made on a DM-3200 to a
DM-4800 or vice-versa; they occupy different directories
on the CF card and so are always unique. There is no
way to up-convert or down-convert a project using
TMCompanion.
MTC IN checkbox
Under Mac OS X 10.4, the state of the “MTC IN” Checkbox
in the preference page is not saved correctly, and will
always be cleared when TMC is started, requiring manual
setting each time (V1.51 only)