TCL 32S250G Quick Start Guide - Page 17
Troubleshooting
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Troubleshooting Having trouble completing the guided setup? Don't worry, it's usually an easy fix. Cannot connect to wireless network (WiFi) • Select the correct wireless network name and verify the password entered (case sensitive). • Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.). • Reboot the router by disconnecting the power for more than 2 minutes and reconnect. Note: For the 3-Series TCL TVs with Google TV, please connect the 2.4GHz WiFi hotspot. Problems connecting my cable box or antenna through a coax cable • For best performance, use the HDMI connection. If not available, then: • Make sure the cable connections to the TV and your device are securely fastened. • Select cable or antenna input. • Select the channel scan menu and follow the on-screen instructions to perform a full channel scan. What is the remote code for programming my Universal or Cable box remote control? • Please visit https://go.tcl.com/codes Access parental control • The initial personal password for your TV is 1234. • You can change the personal password anytime. • If you forget your personal password, you can use 0423 to reset. How do I turn Text-to-Speech (TTS) on or off? • Press Settings button ( ) on the remote control • Select "Settings". • Select "System". • Select "Accessibility". • Select "TalkBack". • • For more information visit: https://go.tcl.com/tts-gtv How to use voice control through the remote control? • In Google TV mode, press and hold the "HOME" and "OK" buttons on your remote at the same time. • Keep your remote within 3 ft. of your TV during the pairing process. • Then when the TV display shows that the Google Assistant is ready - speak towards the remote microphone by holding down the Google Assistant button to ask a question or try a suggestion. Need more help? support.tcl.com/us 1-877-300-9576 14