TCL 32S356 3-Series Quick Start Guide - Page 17
Troubleshooting
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Troubleshooting Having trouble completing the guided setup? Don't worry, it's usually an easy fix. Cannot connect to wireless network (WiFi) • Select the correct wireless network name and verify the password entered (case sensitive). • Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.). • Reboot the router by disconnecting the power for more than 2 minutes and reconnect. Problems connecting my cable/satellite box or antenna through a coax cable • For best performance, use the HDMI connection. If not available, then: • Make sure the cable connections to the TV and your device are securely fastened. • Select cable/satellite box or antenna TV input. • Select "start finding channels" and follow the on-screen instructions to perform a full channel scan. How do I turn the Text-to-Speech (TTS) Screen Reader on/off? • Press "*" on your remote controller four times to turn the screen reader on or . Or 1. Select "Settings" at Home Screen 2.Select "Accessibility" 3. * https://go.tcl.com/tts-roku My picture is too small (black bars on the side) • Play your movie/video and press the (*) asterisk button. • Select Picture Size, select the picture size of your preference. How to install the Remote Control Mobile App? The free Roku app allows you to use your mobile device as a full functioning remote control with voice search & keypad. • Download the Roku app to your phone or tablet through Google Play or iTunes. • Simply search for "Roku App" and choose the Roku app by Roku Inc. • Follow the onscreen prompts and you're on your way! What is the remote code for programming my Universal or Cable /Satellite box remote control Providers Codes for TCL Roku TVs ATT U-verse 1346 Charter 2/ Spectrum 11756 Comcast 3 11756 DIRECTV 11756 DISH 1756, 535 Time Warner / Spectrum 387, 1566, 268 Don't see your provider listed, visit https://go.tcl.com/codes Need more help? support.tcl.com/us 1-877-300-8837 14