TCL 32S356 3-Series Quick Start Guide - Page 17

Troubleshooting

Page 17 highlights

Troubleshooting Having trouble completing the guided setup? Don't worry, it's usually an easy fix. Cannot connect to wireless network (WiFi) • Select the correct wireless network name and verify the password entered (case sensitive). • Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.). • Reboot the router by disconnecting the power for more than 2 minutes and reconnect. Problems connecting my cable/satellite box or antenna through a coax cable • For best performance, use the HDMI connection. If not available, then: • Make sure the cable connections to the TV and your device are securely fastened. • Select cable/satellite box or antenna TV input. • Select "start finding channels" and follow the on-screen instructions to perform a full channel scan. How do I turn the Text-to-Speech (TTS) Screen Reader on/off? • Press "*" on your remote controller four times to turn the screen reader on or . Or 1. Select "Settings" at Home Screen 2.Select "Accessibility" 3. * https://go.tcl.com/tts-roku My picture is too small (black bars on the side) • Play your movie/video and press the (*) asterisk button. • Select Picture Size, select the picture size of your preference. How to install the Remote Control Mobile App? The free Roku app allows you to use your mobile device as a full functioning remote control with voice search & keypad. • Download the Roku app to your phone or tablet through Google Play or iTunes. • Simply search for "Roku App" and choose the Roku app by Roku Inc. • Follow the onscreen prompts and you're on your way! What is the remote code for programming my Universal or Cable /Satellite box remote control Providers Codes for TCL Roku TVs ATT U-verse 1346 Charter 2/ Spectrum 11756 Comcast 3 11756 DIRECTV 11756 DISH 1756, 535 Time Warner / Spectrum 387, 1566, 268 Don't see your provider listed, visit https://go.tcl.com/codes Need more help? support.tcl.com/us 1-877-300-8837 14

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14
Troubleshooting
Cannot connect to wireless network (WiFi)
Select the correct wireless network name and verify
the password entered (case sensitive).
Relocate the router from objects that interfere with
performance (cordless phones, baby monitors, etc.).
• Reboot the router by disconnecting the power for
more than 2 minutes and reconnect.
My picture is too small
(black bars on the side)
Play your movie/video and press the (*)
asterisk button.
• Select
Picture Size
, select the picture size of
your preference.
How to install the Remote Control
Mobile App?
Download the Roku app to your phone or tablet
through Google Play or iTunes.
Simply search for “Roku App” and choose the
Roku app by Roku Inc.
Follow the onscreen prompts and you’re on
your way!
The free Roku app allows you to use your mobile
device as a full functioning remote control with
voice search & keypad.
Problems connecting my cable/satellite
box or antenna through a coax cable
For best performance, use the HDMI connection.
If not available, then:
Make sure the cable connections to the TV and your
device are securely fastened.
Select
cable/satellite box
or
antenna TV
input.
Select “
start finding channels
” and follow the on-screen
instructions to perform a full channel scan.
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
1-877-300-8837
Need more help?
support.tcl.com/us
What is the remote code for
programming my Universal or Cable
/Satellite box remote control
Providers
Codes for TCL Roku TVs
ATT U-verse
1346
Charter
2
/ Spectrum
11756
Comcast
3
11756
DIRECTV
11756
DISH
1756, 535
Time Warner / Spectrum
387, 1566, 268
Don’t see your provider listed, visit
How do I turn the Text-to-Speech (TTS)
Screen Reader on/off?
• Press “*” on your remote controller four times to
turn the
screen reader
on or
.
Select “Settings” at Home Screen
Select “Accessibility”
Or
1.
2.
3.
*