TCL 49 inch 3-Series S305 Quick Start Guide - Page 13

Troubleshooting

Page 13 highlights

Troubleshooting Having trouble completing the guided setup? Don't worry, it's usually an easy fix. Cannot connect to wireless network (Wi-Fi) • Select the correct wireless network name and verify the password entered (case sensitive). My picture is too small (black bars on the side) • Play your movie/video and press the (*) asterisk button. • Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc. ). • Select Picture Size, select the picture size of your preference. • Reboot the router by disconnecting the power for more than 2 minutes and reconnect. Problems connecting my cable/satellite box or antenna through a coax cable • For best performance, use the HDMI connection. If not available, then: • Make sure the cable connections to the TV and your device are securely fastened. • Select cable/satellite box or antenna TV input. • Select "start finding channels" and follow the on-screen instructions to perform a full channel scan. How to install the Remote Control Mobile App The free Roku app allows you to use your mobile device as a full functioning remote control with voice search & keypad. • Download the Roku app to your phone or tablet through Google Play or iTunes. • Simply search for "Roku App" and choose the Roku app by Roku Inc. • Follow the onscreen prompts and you're on your way! What is the remote code for programming my Universal or Cable/Satellite box remote control • Please visit www.tclusa.com/remotecodes How do I turn the Text-to-Speech (TTS) audio guide on or o ? • Press "*" key on the remote controller four times to turn the audio guide on or o . Or 1. Select "Settings" at home screen 2.Select "Accessibility" 3.Select "Audio Guide" and turn it on or o * http://tclusa.helpjuice.com/23507-roku-tv/210747how-do-i-turn-the-audio-guide-on-or-o 11

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Troubleshooting
Cannot connect to wireless network (Wi-Fi)
• Select the correct wireless network name and verify
the password entered (case sensitive).
• Relocate the router from objects that interfere with
performance (cordless phones, baby monitors, etc. ).
• Reboot the router by disconnecting the power for
more than 2 minutes and reconnect.
What is the remote code for programming
my Universal or Cable/Satellite box
remote control
• Please visit www.tclusa.com/remotecodes
My picture is too small
(black bars on the side)
• Play your movie/video and press the (*)
asterisk button.
• Select
Picture Size
, select the picture size of
your preference.
How to install the Remote Control
Mobile App
• Download the Roku app to your phone or tablet
through Google Play or iTunes.
• Simply search for “Roku App” and choose the
Roku app by Roku Inc.
• Follow the onscreen prompts and you’re on
your way!
The free Roku app allows you to use your mobile
device as a full functioning remote control with
voice search & keypad.
Problems connecting my cable/satellite
box or antenna through a coax cable
• For best performance, use the HDMI connection.
If not available, then:
How do I turn the Text-to-Speech (TTS)
audio guide on or off?
• Press “*” key on the remote controller four times to
turn the audio guide on or off.
Select “Settings” at home screen
Select “Accessibility”
Select “Audio Guide” and turn it on or off
how-do-i-turn-the-audio-guide-on-or-off
• Make sure the cable connections to the TV and
your device are securely fastened.
• Select
cable/satellite box
or
antenna TV
input.
• Select “
start finding channels
” and follow the
on-screen instructions to perform a full channel scan.
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
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