TCL 85Q650G Quick Start Guide - Page 17

Troubleshooting

Page 17 highlights

Troubleshooting Having trouble completing the guided setup? Don't worry, it's usually an easy fix. Cannot connect to wireless network (WiFi) • Select the correct wireless network name and verify the password entered (case sensitive). • Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.). • Reboot the router by disconnecting the power for more than 2 minutes and reconnect. Problems connecting my cable box or antenna through a coax cable • For best performance, use the HDMI connection. If not available, then: • Make sure the cable connections to the TV and your device are securely fastened. • Select cable or antenna input. • Select the channel scan menu and follow the on-screen instructions to perform a full channel scan. What is the remote code for programming my Universal or Cable box remote control? • Please visit https://go.tcl.com/codes Access parental control • The initial personal password for your TV is 1234. • You can change the personal password anytime. • If you forget your personal password, you can use 0423 to reset. How do I turn Text-to-Speech (TTS) on or o ? • Select "Settings" from the home screen. • Select "System". • Select "Accessibility". • Select "TalkBack". • • For more information visit: https://go.tcl.com/tts-atv How to use voice control through the remote control? • In Google TV mode, press and hold the "HOME" and "OK" buttons on your remote at the same time. • Keep your remote within 3 ft. of your TV during the pairing process. • Then when the TV display shows that the Google Assistant is ready - speak towards the remote microphone by holding down the Google Assistant button to ask a question or try a suggestion. Need more help? support.tcl.com/us 1-877-300-9509 14

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14
1-877-300-9509
Need more help?
support.tcl.com/us
Troubleshooting
Cannot connect to wireless network (WiFi)
Select the correct wireless network name and verify the password entered (case sensitive).
Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.).
Reboot the router by disconnecting the power for more than 2 minutes and reconnect.
What is the remote code for programming my Universal or Cable box remote control?
Problems connecting my cable
box or antenna through a coax cable
For best performance, use the HDMI connection.
If not available, then:
Make sure the cable connections to the TV and your device are securely fastened.
Select cable or antenna input.
Access parental control
The initial personal password for your TV is 1234.
You can change the personal password anytime.
If you forget your personal password, you can use 0423 to reset.
Select the channel scan menu and follow the on-screen instructions to perform a full channel scan.
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
How do I turn Text-to-Speech (TTS) on or off?
Select “Settings” from the home screen.
Select “System”.
Select “Accessibility”.
Select “TalkBack”.
For more information visit: https://go.tcl.com/tts-atv
How to use voice control through the remote control?
In Google TV mode, press and hold the “HOME” and “OK” buttons on your remote at the same time.
Keep your remote within 3 ft. of your TV during the pairing process.
Then
,
when the TV display shows that the Google Assistant is ready –
speak towards the remote
microphone by holding down the Google Assistant button to
ask a question or try a suggestion.