TCL S522W Alto 5 User Manual - Page 28

10 FAQ Bluetooth paired, connection cannot be completed Another mobile device may be connected to the sound bar. Disconnected the other connected bluetooth device. Once the device is disconnected, you device should pair automaticallyprovided it was previously paired. Volume of Bluetooth playback is low 1. After connections with mobile devices, the volume of Bluetooth device is not up-but at the default output level. Turn up the mobile device volume. 2. Output volume of Bluetooth device is low itself. Short Bluetooth connection distance Obstruction exists between mobile devices and Bluetooth device. Remove obstructions. Bluetooth connection plays normally, sometimes with broken sound. 1. Obstruction exists between mobile devices and Bluetooth device. Remove obstructions. 2. Too far away from Bluetooth device to connected mobile devices, beyond the connection range. Shorten the distance between the Bluetooth device and mobile devices. Subwoofer not working Turn on the sound bar and enter Bluetooth mode,double press quickly the pair button, then turn on the subwoofer, the red LED light on subwoofer will be off. 26