TP-Link Archer TX50E Archer TX50EUN V1 User Guide - Page 12

Appendix: Troubleshooting T1. What should I do if the adapter is not detected? • Make sure the adapter is securely located in the appropriate PCI-E X1 slot. • Try restarting the computer or try the adapter on a different computer. • Make sure you meet the system requirements for the adapter. • Make sure you use the latest driver for your specific adapter. The latest drivers can be found at the product's Support page at https://www.tp-link.com. T2. How to check if I have installed the drivers successfully or not? Check your taskbar if there are Wi-Fi and Bluetooth icons. • If you can see the icon ( Wireless Network ) on the taskbar, you have already installed the Wi-Fi driver successfully. • If you can see the (Bluetooth) icon on the taskbar, you have already installed the Bluetooth driver successfully. T3. What should I do if can't connect to the Wi-Fi after installing the driver? • Refer to T2 to check if you have installed the driver for your adapter successfully . • Restart your computer and try again. • Disable the antivirus software and firewall, then try again. • Try a different PCI-E slot on the computer. • Reinstall the driver and try again. T4. What should I do if the Bluetooth icon doesn't appear? • Make sure you have turned on the Bluetooth in your Windows settings. To enable Bluetooth, go to Start > Settings > Devices > Bluetooth & other devices and turn on Bluetooth. • Make sure there are no other Bluetooth devices on the computer. If there are, disable all existing Bluetooth devices in Device Manager, then reinstall the adapter and try again. Tip: To go to Device Manager: Right-click My Computer or This PC, select Manage, go to Device Manager and disable all existing Bluetooth devices. 10