TP-Link TD-W8950N TD-W8950N V1 QIG 7106504535 - Page 2

Technical, Support

Page 2 highlights

Web - based Quick Setup Wizard Click Quick Setup in the left menu, the next screen will appear. Choose the WAN Type for Internet access, and then click Next. Quick Setup - WAN Configurations Please choose the Wan pee for Internet access. Choose WAN Type: g APSL WAN Ethernet WAN For ADSL(Telephone linell,11) Service For Ethernet(5444) Service Enable Five for this service Next If you are unwilling to configure WAN Service now, you can click the Skip WAN button. Then you can configure WAN service referring to the Layer2 Interface in the User Guide later. (For Mac OS/Linux/Windows users who are unable to run the Resource CD ) If ADSL WAN is choosen, please select your Country and ISP from the drop-down list. Select WAN Link Type provided by your ISP and enter the related parameters, and then click Next. Here we use PPPoE as an example. Quick Setup - WAN Configurations Country, ISP: Encapsulation Mode: T er Other 3j 35 00.2551 1132-555352 LLB/SNAP-BRIDGING (optional) WAN TIM Type: PPP Usemaine: PPP Password: PPPoE Service Name: (NW (bytes): PPPoE(PPP over Ethernet) i44, 1480 (optional) (optional) Back Skip Wan Pent If your country or ISP is not listed, please select Other. Note Then you can manually enter the VPINCI values and select WAN Link Type provided by your ISP. Record your PPPoE information here: Username. Password. If Ethernet WAN is choosen, please select WAN Link Type provided by your ISP and enter the related parameters, then click Next. Here we use PPPoE as an example. Quick Setup - WAN Configurations Ethernet WAN Portz LAWN. WAN Link Type: PPP Usernaine: PPP Password: PPPoE Sem. Name: WU (Wes): PPPoE(PPP over Ethernet) (optional) (optional) Back Skip Wan Next Record your PPPoE information here: Username. Password. The Wireless function is enabled by default. You can rename your wireless network name and create your own password in this page. The default wireless name is TP-LINK_XXXXXX, and the default wireless password, the same as the PIN code, is printed on the bottom label. Click Next to continue. Quick Setup - Wireless Configurations Ainentication: Nfireless fletraorN KW INT.-Personal .best/ recommend, 'OPP Pre-Shared 4 e1.1 a=d Jf Record your wireless information here: Wireless Network Name (SSID). Wireless Network Key: Please confirm all parameters, then click Confirm to make your settings take effect. a For the advanced configurations, please log on to www.tp-link.com -> select your region -> search for the product -> User Guide can be Note found under the "Download" tab on the product page. Troubleshooting Ti. What can I do if I forget my password? 1) For default wireless password: Please refer to the "Wireless Password/PIN" labeled on the bottom of the modem router. 2) For the web management page password: Reset the modem router first and then use the default user name and password: admin/admin. T2. How can I restore my modem router's configuration to its factory default settings? Once the modem router is reset, the current settings will be lost and you will need to reconfigure the modem router. We strongly suggest you back up the current settings before resetting the modem router. With the modem router powered on, use a pin to press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it. O Una LAM LPL, RESET POW T3. What can I do if I cannot access tplinkmodem.net? For Mac OS X 1) Click the Apple icon on the upper left corner of the screen. 2) Go to "System Preferences -> Network". 3) Select Airport on the left menu bar, and then click Advanced for wireless configuration; or select Ethernet for wired configuration. 4) In the Configure IPv4 box under TCP/IP, select Using DHCP. 5) Click Apply to save the settings. For Windows 7 1) Click "Start -> Control Panel -> Network and Internet -> View network status -> Change adapter settings". 2) Right-click Wireless Network Connection (or Local Area Connection), and then click Properties. 3) Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties. 4) Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. For Windows XP 1) Click "Start -> Control Panel -> Network and Internet Connections -> Network Connections". 2) Right-click Wireless Network Connection (or Local Area Connection), and then click Properties. 3) Select Internet Protocol (TCP/IP), and then click Properties. 4) Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. For Windows 8 1) Move your mouse to the lower right corner and click the Search icon in the Popups. 2) Go to Apps, type Control Panel in the search box and press Enter. 3) Go to "Control Panel -> View network status and tasks > Change adapter settings". 4) Right-click Ethernet, select Properties. Then double-click Internet Protocol Version 4 (TCP/IPv4). 5) Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. T4. What can I do if I cannot access the Internet? 1) Check your cables and make sure they are all plugged in securely, including the telephone line, Ethernet cables and power adapter. 2) Check to see if you can log on to the web management page of the modem router. The default address of the web management page is tplinkmodem.net. If you can, try the following steps. (If you are unable to access the web management page , please refer to T3 and then try to access the Internet again after following those steps.) 3) Consult your ISP and make sure all the VPINCI, Connection Type, account username and password are correct. If they are not, please repleace them with the correct settings and try again. 4) If you still cannot access the Internet, please restore your modem router to its factory default settings and reconfigure your modem router following the instructions in this QIG. 5) Please feel free to contact our Technical Support if the problem still exists. For more details about Troubleshooting and Technical Support contact information, please log on to our Technical Support website: http://www.tp-link.com/en/support Technical Support • For more troubleshooting help, go to http://www.tp-linIccom/en/support/fag • To download the latest Firmware, Driver, Utility and User Guide, go to http://www.tp-ilnic.com/en/support/download • For all other technical support, please contact us by using the following details: Global Australia / New Zealand Tel: +86 755 2650 4400 Fee: Depending on rate of different carriers, IDD. E-mail: [email protected] Service time: 24hrs, 7 days a week USA/ Canada Toll Free: +1 866 225 8139 E-mail: support.usa@tp-linkcom (USA) [email protected] (Canada) Service time: 24hrs, 7days a week yLC Tel: +44 (0) 845 147 0017 Fee: Landline: 1p-10.5p/min, depending on the time of day. Mobile: 15p-40p/min, depending on your mobile network. E-mail: [email protected] Service time: 24hrs, 7days a week Turkey Tel: 0850 7244 488 (Turkish Service) Fee: Depending on rate of different carriers. E-mail: [email protected] Service time: 09:00 to 21:00, 7days a week Brazil Tel: NZ 0800 87 5465 (Toll Free) AU 1300 87 5465 (Depending on 1300 policy.) E-mail: [email protected] (Australia) [email protected] (New Zealand) Service time: 24hrs, 7 days a week Singapore Tel: +65 6284 0493 Fee: Depending on rate of different carriers. E-mail: [email protected] Service time: 24hrs, 7 days a week Ukraine Tel: 0800 505 508 Fee: Free for Landline; Mobile: Depending on rate of different carriers. E-mail: [email protected] Service time: Monday to Friday, 10:00 to 22:00 Malaysia Toll Free: 1300 88 875 465 E-mail: [email protected] Service time: 24hrs, 7days a week Poland Toll Free: 0800 608 9799(Portuguese Service) E-mail: [email protected] Service time: Monday to Friday, 09:00 to 20:00; Saturday, 09:00 to 15:00 Italy Tel: +39 023 051 9020 Fee: Depending on rate of different carriers. E-mail: [email protected] Service time: Monday to Friday, 09:00 to 13:00;14:00 to 18:00 Indonesia Tel: (+62) 021 6386 1936 Fee: Depending on rate of different carriers. E-mail: [email protected] Service time: Sunday to Friday, 09:00 to12:00, 13:00 to 18:00 *Except public holidays German /Austria Tel :+49 1805 875 465 (German Service) +491805 TPLINK d-43 820 820 360 Fee: Landline from Germany: 0.14EUR/min. Landline from Austria: 0.20ELM/min. E-mail: [email protected] Service Time: Monday to Friday, 09:00 to 12:30 and13:30 to 18:00. GMT-F1 or GMT-F2 ( DST in Germany) " Except bank holidays in Hesse Tel: +48 (0) 801 080 618 +48 223 606 363 (if calls from mobile phone) Fee: Depending on rate of different carriers. E-mail: [email protected] Service time: Monday to Friday, 09:00 to 17:00. GMT+1 or GMT+2 (DST) Switzerland Tel: +41 (0)848 800 998 (German Service) Fee: 4-8 Rp/min, depending on rate of different time. E-mail: [email protected] Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 18:00. GMT+ 1 or GMT+ 2 (DST) France Tel: 0820 800 860 (French service) Fee: 0.118 EUR/min from France Email: [email protected] Service time: Monday to Friday, 09:00 to 18:00 *Except French Bank holidays Russian Federation Tel: 8 (499) 754 5560(Moscow NO.) 8 (800) 250 5560 (Toll-free within RF) E-mail: [email protected] Service time: From 09:00 to 21:00 (Moscow time) "Except weekends and holidays in RF TP-LINK TECHNOLOGIES CO., LTD. www.tp-link.com

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W
eb
-
based Quick Setup Wizard
(For
Mac
OS/Linux/Windows
users
who
are
unable
to
run
the
Resource
CD
)
Click
Quick
Setup
in
the
left
menu,
the
next
screen
will
appear.
Choose
the
WAN
Type
for
Internet
access,
and
then
click
Next.
Quick
Setup
-
WAN
Configurations
Please
choose
the
Wan
pee
for
Internet
access.
Choose
WAN
Type:
g
APSL
WAN
For
ADSL(Telephone
linell,11)
Service
Ethernet
WAN
For
Ethernet(5444)
Service
Enable
Five
for
this
service
Next
If
you
are
unwilling
to
configure
WAN
Service
now,
you
can
click
the
Skip
WAN
button.
Then
you
can
configure
WAN
service
referring
to
the
Layer2
Interface
in
the
User
Guide
later.
If
ADSL
WAN
is
choosen,
please
select
your
Country
and
ISP
from
the
drop
-down
list.
Select
WAN
Link
Type
provided
by
your
ISP
and
enter
the
related
parameters,
and
then
click
Next.
Here
we
use
PPPoE
as
an
example.
Quick
Setup
-
WAN
Configurations
Country,
ISP:
Encapsulation
Mode:
T
er
Other
3j
35
00.2551
1132-555352
(optional)
LLB/SNAP-BRIDGING
WAN
TIM
Type:
PPP
Usemaine:
PPP
Password:
PPPoE
Service
Name:
(NW
(bytes):
PPPoE(PPP
over
Ethernet)
i44,
1480
(optional)
(optional)
Back
Skip
Wan
Pent
Note
If
your
country
or
ISP
is
not
listed,
please
select
Other.
Then
you
can
manually
enter
the
VPINCI
values
and
select
WAN
Link
Type
provided
by
your
ISP.
Record
your
PPPoE
information
here:
Username.
Password.
If
Ethernet
WAN
is
choosen,
please
select
WAN
Link
Type
provided
by
your
ISP
and
enter
the
related
parameters,
then
click
Next.
Here
we
use
PPPoE
as
an
example.
Quick
Setup
-
WAN
Configurations
Ethernet
WAN
Portz
LAWN.
WAN
Link
Type:
PPP
Usernaine:
PPP
Password:
PPPoE
Sem.
Name:
WU
(Wes):
PPPoE(PPP
over
Ethernet)
(optional)
(optional)
Back
Skip
Wan
Next
Record
your
PPPoE
information
here:
Username.
Password.
a
Note
The
Wireless
function
is
enabled
by
default.
You
can
rename
your
wireless
network
name
and
create
your
own
password
in
this
page.
The
default
wireless
name
is
TP-LINK_XXXXXX,
and
the
default
wireless
password,
the
same
as
the
PIN
code,
is
printed
on
the
bottom
label.
Click
Next
to
continue.
Quick
Setup
-
Wireless
Configurations
Ainentication:
INT.
Personal
.best
/
recommend,
Nfireless
fletraorN
KW
'OPP
Pre
-Shared
4
e1.1
a=d
Jf
Record
your
wireless
information
here:
Wireless
Network
Name
(SSID).
Wireless
Network
Key:
Please
confirm
all
parameters,
then
click
Confirm
to
make
your
settings
take
effect.
For
the
advanced
configurations,
please
log
on
to
www.tp-link.com
->
select
your
region
->
search
for
the
product
->
User
Guide
can
be
found
under
the
"Download"
tab
on
the
product
page.
Troubleshooting
Ti.
What
can
I
do
if
I
forget
my
password?
1)
For
default
wireless
password:
Please
refer
to
the
"Wireless
Password/PIN"
labeled
on
the
bottom
of
the
modem
router.
2)
For
the
web
management
page
password:
Reset
the
modem
router
first
and
then
use
the
default
user
name
and
password:
admin/admin.
T2.
How
can
I
restore
my
modem
router's
configuration
to
its
factory
default
settings?
Once
the
modem
router
is
reset,
the
current
settings
will
be
lost
and
you
will
need
to
reconfigure
the
modem
router.
We
strongly
suggest
you
back
up
the
current
settings
before
resetting
the
modem
router.
With
the
modem
router
powered
on,
use
a
pin
to
press
and
hold
the
RESET
button
on
the
rear
panel
for
8
to
10
seconds
before
releasing
it.
Una
LAM
LPL,
RESET
O
POW
T3.
What
can
I
do
if
I
cannot
access
tplinkmodem.net?
For
Mac
OS
X
1)
Click
the
Apple
icon
on
the
upper
left
corner
of
the
screen.
2)
Go
to
"System
Preferences
->
Network".
3)
Select
Airport
on
the
left
menu
bar,
and
then
click
Advanced
for
wireless
configuration;
or
select
Ethernet
for
wired
configuration.
4)
In
the
Configure
IPv4
box
under
TCP/IP,
select
Using
DHCP.
5)
Click
Apply
to
save
the
settings.
For
Windows
7
1)
Click
"Start
->
Control
Panel
->
Network
and
Internet
->
View
network
status
->
Change
adapter
settings".
2)
Right
-click
Wireless
Network
Connection
(or
Local
Area
Connection),
and
then
click
Properties.
3)
Select
Internet
Protocol
Version
4
(TCP/IPv4),
and
then
click
Properties.
4)
Select
Obtain
an
IP
address
automatically
and
Obtain
DNS
server
address
automatically.
Then
click
OK.
For
Windows
XP
1)
Click
"Start
->
Control
Panel
->
Network
and
Internet
Connections
->
Network
Connections".
2)
Right
-click
Wireless
Network
Connection
(or
Local
Area
Connection),
and
then
click
Properties.
3)
Select
Internet
Protocol
(TCP/IP),
and
then
click
Properties.
4)
Select
Obtain
an
IP
address
automatically
and
Obtain
DNS
server
address
automatically.
Then
click
OK.
For
Windows
8
1)
Move
your
mouse
to
the
lower
right
corner
and
click
the
Search
icon
in
the
Popups.
2)
Go
to
Apps,
type
Control
Panel
in
the
search
box
and
press
Enter.
3)
Go
to
"Control
Panel
->
View
network
status
and
tasks
>
Change
adapter
settings".
4)
Right
-click
Ethernet,
select
Properties.
Then
double-click
Internet
Protocol
Version
4
(TCP/IPv4).
5)
Select
Obtain
an
IP
address
automatically
and
Obtain
DNS
server
address
automatically.
Then
click
OK.
T4.
What
can
I
do
if
I
cannot
access
the
Internet?
1)
Check
your
cables
and
make
sure
they
are
all
plugged
in
securely,
including
the
telephone
line,
Ethernet
cables
and
power
adapter.
2)
Check
to
see
if
you
can
log
on
to
the
web
management
page
of
the
modem
router.
The
default
address
of
the
web
management
page
is
tplinkmodem.net.
If
you
can,
try
the
following
steps.
(If
you
are
unable
to
access
the
web
management
page
,
please
refer
to
T3
and
then
try
to
access
the
Internet
again
after
following
those
steps.)
3)
Consult
your
ISP
and
make
sure
all
the
VPINCI,
Connection
Type,
account
username
and
password
are
correct.
If
they
are
not,
please
repleace
them
with
the
correct
settings
and
try
again.
4)
If
you
still
cannot
access
the
Internet,
please
restore
your
modem
router
to
its
factory
default
settings
and
reconfigure
your
modem
router
following
the
instructions
in
this
QIG.
5)
Please
feel
free
to
contact
our
Technical
Support
if
the
problem
still
exists.
For
more
details
about
Troubleshooting
and
Technical
Support
contact
information,
please
log
on
to
our
Technical
Support
website:
Technical
Support
For
more
troubleshooting
help,
go
to
http://www.tp-linIccom/en/support/fag
To
download
the
latest
Firmware,
Driver,
Utility
and
User
Guide,
go
to
For
all
other
technical
support,
please
contact
us
by
using
the
following
details:
Global
Australia
/
New
Zealand
Tel:
+86
755
2650
4400
Fee:
Depending
on
rate
of
different
carriers,
IDD.
E-mail:
Service
time:
24hrs,
7
days
a
week
USA/
Canada
Toll
Free:
+1
866
225
8139
E-mail:
support.usa@tp-linkcom
(USA)
(Canada)
Service
time:
24hrs,
7days
a
week
yLC
Tel:
+44
(0)
845
147
0017
Fee:
Landline:
1p-10.5p/min,
depending
on
the
time
of
day.
Mobile:
15p-40p/min,
depending
on
your
mobile
network.
E-mail:
Service
time:
24hrs,
7days
a
week
Turkey
Tel:
0850
7244
488
(Turkish
Service)
Fee:
Depending
on
rate
of
different
carriers.
E-mail:
Service
time:
09:00
to
21:00,
7days
a
week
Brazil
Toll
Free:
0800
608
9799(Portuguese
Service)
E-mail:
Service
time:
Monday
to
Friday,
09:00
to
20:00;
Saturday,
09:00
to
15:00
Italy
Tel:
+39
023
051
9020
Fee:
Depending
on
rate
of
different
carriers.
E-mail:
Service
time:
Monday
to
Friday,
09:00
to
13:00;14:00
to
18:00
Indonesia
Tel:
(+62)
021
6386
1936
Fee:
Depending
on
rate
of
different
carriers.
E-mail:
Service
time:
Sunday
to
Friday,
09:00
to12:00,
13:00
to
18:00
*Except
public
holidays
German
/Austria
Tel
:+49
1805
875
465
(German
Service)
+491805
TPLINK
d-43
820
820
360
Fee:
Landline
from
Germany:
0.14EUR/min.
Landline
from
Austria:
0.20ELM/min.
E-mail:
Service
Time:
Monday
to
Friday,
09:00
to
12:30
and13:30
to
18:00.
GMT
-F1
or
GMT
-F2
(
DST
in
Germany)
"
Except
bank
holidays
in
Hesse
Tel:
NZ
0800
87
5465
(Toll
Free)
AU
1300
87
5465
(Depending
on
1300
policy.)
E-mail:
(Australia)
(New
Zealand)
Service
time:
24hrs,
7
days
a
week
Singapore
Tel:
+65
6284
0493
Fee:
Depending
on
rate
of
different
carriers.
E-mail:
Service
time:
24hrs,
7
days
a
week
Ukraine
Tel:
0800
505
508
Fee:
Free
for
Landline;
Mobile:
Depending
on
rate
of
different
carriers.
E-mail:
Service
time:
Monday
to
Friday,
10:00
to
22:00
Malaysia
Toll
Free:
1300
88
875
465
E-mail:
Service
time:
24hrs,
7days
a
week
Poland
Tel:
+48
(0)
801
080
618
+48
223
606
363
(if
calls
from
mobile
phone)
Fee:
Depending
on
rate
of
different
carriers.
E-mail:
Service
time:
Monday
to
Friday,
09:00
to
17:00.
GMT+1
or
GMT+2
(DST)
Switzerland
Tel:
+41
(0)848
800
998
(German
Service)
Fee:
4-8
Rp/min,
depending
on
rate
of
different
time.
E-mail:
Service
time:
Monday
to
Friday,
09:00
to
12:30
and
13:30
to
18:00.
GMT+
1
or
GMT+
2
(DST)
France
Tel:
0820
800 860
(French
service)
Fee:
0.118
EUR/min
from
France
Email:
Service
time:
Monday
to
Friday,
09:00
to
18:00
*Except
French
Bank
holidays
Russian
Federation
Tel:
8
(499)
754
5560(Moscow
NO.)
8
(800)
250
5560
(Toll
-free
within
RF)
E-mail:
Service
time:
From
09:00
to
21:00
(Moscow
time)
"Except
weekends
and
holidays
in
RF
www.tp-link.com
TP-LINK
TECHNOLOGIES
CO.,
LTD.