TP-Link TL-WPA4220KIT TL-WPA4220KIT(EU) V1 QIG 7106504344 - Page 2
Troubleshooting, Build a New Wi-Fi Network, Pair Button - singapore
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Build a New Wi-Fi Network If your router does not support WPS function, or you just want to use a separate wireless network, follow the steps below. Before proceeding, please write down the SSID and Wireless Password of your Wi-Fi Powerline Extender labeled on the bottom of the product. TL-WPA4220 AV500 WiFi Powerline Extender Power: 100-240V~50/60Hz 0.15A Default Wireless Access: http://tplinkplclogin.net Username/Password: admin/admin WLAN MAC: 78CD8E81A715 Powerline MAC: 78CD8E81A716 Password: ABCD-ABCD-ABCD-ABCD Wireless Password: 01234567 S/N: XXXXXXXXXXXX Wi-Fi Powerline Extender SSID: abc Powerline Adapter pair SSID*: TP-LINK_ Wireless Password: SSID: 123 Wireless Router *The default SSID is TP-LINK indicates the last six unique characters of WLAN MAC address.) Room 2 WPS/ INTERNET ROUTER WISP RESET Room 1 TP-LINK powerline devices are Plug and Play. After going through the steps above, wireless clients can use the default SSID and wireless password to join the wireless network of the Wi-Fi Powerline Extender as well as access the Internet. If you want to change the SSID and wireless password, please refer to the User Guide included on the Resource CD. Pair Button You can use the Pair button on only two devices at a time. To create a powerline network using the Pair button, follow the steps below. 1. Press and hold the Pair button of A (TL-WPA4220) for one second. 2. Within two minutes, press and hold the Pair button of B (another TL-WPA4220 or another powerline adapter like TL-PA4010) for one second. The connection will then be established. A B pair To join an existing powerline network, follow the steps below. 1. Press and hold the Pair button of C (another powerline device) for one second. 2. Within two minutes, press and hold the Pair button of A or B for one second. The connection will then be established. A B C pair pair To leave an existing powerline network, press and hold the pair button on the extender for at least ten seconds. For more information about the Pair button, please refer to the User Guide included on the Resource CD. Troubleshooting The Powerline LED does not light up. Check the following: 1. Double-click Powerline Scan.exe included on the Resource CD and click the "Rescan" button.The Management Utility will automatically detect all other Powerline devices on your powerline network. 2. Try to plug another powerline Ethernet adapter into a nearby power outlet and check whether the Powerline LED lights up or not. 3. Make sure that the device is plugged into a wall socket instead of a power strip. 4. Follow the method in Pair Button to establish the connection again. 5. Reset the device to its factory default values. Contact your local dealer for technical support if the Powerline LED still fails to light up. Technical Support For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/download For all other technical support, please contact us by using the following details: Global Tel: +86 755 2650 4400 E-mail: [email protected] Service time: 24hrs, 7 days a week UK Tel: +44 (0) 845 147 0017 E-mail: [email protected] Service time: 24hrs, 7 days a week Turkey Tel: 0850 7244 488 (Turkish Service) E-mail: [email protected] Service time: 09:00 to 21:00 7 days a week Ukraine Tel: 0800 505 508 E-mail: [email protected] Service time: Monday to Friday 10:00 to 22:00 Brazil Toll Free: 0800 608 9799 (Portuguese Service) E-mail: [email protected] Service time: Monday to Friday, 09:00 to 20:00; Saturday, 09:00 to 15:00 Indonesia Tel: (+62) 021 6386 1936 E-mail: [email protected] Service time: Monday to Friday 09:00 to 18:00 *Except public holidays Australia/New Zealand Tel: AU 1300 87 5465 NZ 0800 87 5465 E-mail: [email protected] (Australia) [email protected] (New Zealand) Service time: 24hrs, 7 days a week Germany/Austria Tel: +49 1805 875 465 (German Service) +49 1805 TPLINK +43 820 820 360 E-mail: [email protected] Fee: 0.14 EUR/min from the German xed phone network and up to 0.42 EUR/min from mobile phone Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 17:30. GMT+1 or GMT+2 (Daylight Saving Time in Germany) *Except bank holidays in Hesse Singapore Tel: +65 6284 0493 E-mail: [email protected] Service time: 24hrs, 7 days a week USA/Canada Toll Free: +1 866 225 8139 E-mail: [email protected] Service time: 24hrs, 7 days a week Italy Tel: +39 023 051 9020 E-mail: [email protected] Service time: Monday to Friday 09:00 to 13:00; 14:00 to 18:00 Malaysia Tel: 1300 88 875 465 Email: [email protected] Service time: 24hrs, 7 days a week Poland Tel: +48 (0) 801 080 618 / +48 223 606 363 (if calls from mobile phone) E-mail: [email protected] Service time: Monday to Friday, 09:00 to 17:00. GMT+1 or GMT+2 (Daylight Saving Time) France Tel: +33 (0) 820 800 860 (French service) Email: [email protected] Fee: 0.118 EUR/min from France Service time: Monday to Friday, 09:00 to 18:00 *Except French Bank holidays Switzerland Tel: +41 (0) 848 800 998 (German Service) E-mail: [email protected] Fee: 4-8 Rp/min, depending on rate of di erent time Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 17:30. GMT+1 or GMT+2 (Daylight Saving Time) Russian Federation Tel: 8 (499) 754 5560 8 (800) 250 5560 (toll-free call from any RF region) E-mail: [email protected] Service time: From 10:00 to 18:00 (Moscow time) *Except weekends and holidays in Russian Federation TP-LINK TECHNOLOGIES CO., LTD. www.tp-link.com