TP-Link TL-WR841HP TL-WR841HP V1 QIG 7106504243 - Page 2
Appendix 2: Troubleshooting, Configuration for Windows with Setup Wizard, Appendix 1: Configuring - firmware
View all TP-Link TL-WR841HP manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 2 highlights
2 Con guration for Windows with Setup Wizard 9 After con rming the con gurations, click NEXT to continue. 11 If your client devices support WPS(Wi-Fi Protected Setup), you can add your device to the network by pushing the WPS button. Then click NEXT. Appendix 1: Con guring the Router via Web Management Page (for Mac OS X/Linux users or Windows users who can't run the mini CD) 1 Open your browser and type http://tplinklogin.net in the address eld, then use the user name admin and password admin to log in. 4 The Dynamic IP is the suitable connection type for most cases. Here we take it for example. On the next page, the cable modem users may need to clone the MAC address from their main computer - the computer which is used to connect with the cable modem. Then click Next. You can save these settings in a text file on your desktop. If you forget the Network Security Key, you can check the Router Settings.txt. 10 After the con guration is completed successfully, please click NEXT. 12 Click FINISH to complete the setup. 2 Click Quick Setup in the main menu and click Next. 3 Select the WAN connection type provided by your ISP. Or you can select Auto-Detect and click Next to continue. 5 You can rename your wireless network and create your own password on this page. The default wireless name is TP-LINK_XXXXXX, and the default wireless password, the same as the PIN code, is printed on the bottom label. Click Next to continue. You can click WEB management interface for more advanced settings. 6 Click Finish to make your settings take e ect. Appendix 2: Troubleshooting 1. What can I do if I cannot access the Internet? 1) Check to verify all connections are connected properly. Try with different Ethernet cables to ensure they are working properly. 2) Check to see if you are able to access the router's web management page. If not, please refer to "What can I do if I cannot open the web management window?". 3) Please log in the web management page (http://tplinklogin.net), click the menu "Network > WAN", and ensure that the WAN Connection Type is Dynamic IP; this is the suitable connection type for most DSL/Cable modems and other networks. 4) For cable modem users, please click menu "Network > MAC Clone". Click Clone MAC Address button and then click Save. Reboot the modem first and then the router, try to access the Internet from your computer. If the problem persists, please go to the next step. 5) Connect your computer directly to your modem and attempt to access the Internet. If you are still unable to access the Internet, please contact your Internet provider for further assistance. 2. What can I do if I cannot open the web management window? 1) For Windows 7/Vista Go to 'Start > Settings > Control Panel'. Click 'View network status and tasks > View status > Properties' and double-click 'Internet Protocol Version 4 (TCP/IPv4)'. Select 'Obtain an IP address automatically', choose 'Obtain DNS server address automatically' and click 'OK'. 2) For Windows XP/2000 Go to 'Start > Control Panel'. Click 'Network and Internet Connections > Network Connections'. Right-click 'Local Area Connection', select 'Properties' and then double-click 'Internet Protocol (TCP/IP)'. Select 'Obtain an IP address automatically', choose 'Obtain DNS server address automatically' and click 'OK'. 3. What can I do if I forget my password? 1) For default wireless password: Please refer to the "Wireless Password/PIN" labeled on the bottom of the Router. 2) For the web management page password: Reset the Router rst and then use the default user name and password: admin, admin. 4. How do I restore my router's con guration to its factory default settings? If your router does not work properly, you can reset it and then configure it again. With the router powered on, press and hold the WPS/RESET button on the rear panel for approximately 8 seconds before releasing it. WPS/ WREPSEST / 4 3 2 1 INTERNET POWER RESET 4 3 2 1 INTERNET POWER Technical Support For more troubleshooting help, go to www.tp-link.com/en/support/faq To download the latest Firmware, Driver, Utility and User Guide, go to http://www.tp-link.com/en/support/download/ For all other technical support, please contact us by using the following details: Global Australia / New Zealand Tel: +86 755 2650 4400 E-mail: [email protected] Service time: 24hrs, 7 days a week Singapore Tel: AU 1300 87 5465 NZ 0800 87 5465 E-mail: [email protected] (Australia) [email protected] (New Zealand) Tel: +65 6284 0493 Service time: 24hrs, 7 days a week E-mail: [email protected] Turkey Service time: 24hrs, 7 days a week UK Tel: 0850 7244 488 (Turkish Service) E-mail: [email protected] Tel: +44 (0) 845 147 0017 Service time: 09:00 to 21:00 E-mail: [email protected] 7 days a week Service time: 24hrs, 7 days a week USA / Canada Ukraine Tel: 0800 505 508 E-mail: [email protected] Service time: Monday to Friday 10:00 to 22:00 Brazil Toll Free: +1 866 225 8139 E-mail: [email protected] Service time: 24hrs, 7 days a week Malaysia Tel: 1300 88 875 465 Email: [email protected] Toll Free: 0800 608 9799 Service time: 24hrs, 7 days a week (Portuguese Service) Poland E-mail: [email protected] Service time: Monday to Friday, 09:00 to 20:00; Saturday, 09:00 to 15:00 Tel: +48 (0) 801 080 618 / +48 227 217 563 (if calls from mobile phone) E-mail: [email protected] Italy Service time: Monday to Friday, 09:00 to 17:00. Tel: +39 023 051 9020 E-mail: [email protected] GMT+1 or GMT+2 (Daylight Saving Time) Switzerland Service time: Monday to Friday Tel: +41 (0) 848 800 998 (German Service) 09:00 to 13:00; 14:00 to 18:00 E-mail: [email protected] Indonesia Tel: (+62) 021 6386 1936 E-mail: [email protected] Service time: Monday to Friday 09:00 to 18:00 *Except public holidays Germany / Austria Fee: 4-8 Rp/min, depending on rate of di erent time Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 17:30. GMT+1 or GMT+2 (Daylight Saving Time) France Tel: +33 (0) 820 800 860 (French service) Email: [email protected] Tel: +49 1805 875 465 (German Service) Fee: 0.118 EUR/min from France +49 1805 TPLINK Service time: Monday to Friday, 09:00 to +43 820 820 360 18:00 *Except French Bank holidays E-mail: [email protected] Russian Federation Fee: 0.14 EUR/min from the German xed phone network and up to 0.42 EUR/min from mobile phone Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 17:30. GMT+1 or GMT+2 (Daylight Saving Time in Germany) *Except bank holidays in Hesse Tel: 8 (499) 754 5560 8 (800) 250 5560 (toll-free call from any RF region) E-mail: [email protected] Service time: From 10:00 to 18:00 (Moscow time) *Except weekends and holidays in Russian Federation TP-LINK TECHNOLOGIES CO., LTD. www.tp-link.com