TRENDnet TEW-310APB Manual - Page 41

Appendix A: Troubleshooting - driver

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APPENDIX A: TROUBLESHOOTING This chapter provides solutions to frequently encountered problems that can occur during the installation and operation of the Wireless Access Point. Please read through the following to solve your problems. 1. The computer connected to the Wireless Access Point through Ethernet network cannot access the configuration menu. Ø Check that the Ethernet Adapter is working properly. Make sure that the drivers for the network adapters are installed properly. Ø Check that the Ethernet cable is connect to the Wireless Access Point properly, and the Ethernet LED of the Wireless Access Point is ON. Ø Check that the IP address of the computer is in the same IP range and subnet as that of the Wireless Access Point. Please refer to the Networking Basis in APPENDIX B in this manual for more information if necessary. Note! The default IP Address of the Wireless Access Point is 192.168.1.1. All the computers on the network must have a unique IP address in the same range, e.g., 192.168.1.xxx, and they must all have the same subnet mask, e.g., 255.255.255.0. Ø Check the connection of computer and Wireless Access Point by doing a simple Ping test. Ø Go to Start>Run>Type "command"> Type "ping 192.168.1.1". A successful ping will show responses from the Wireless Access Point. -41-

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-41-
APPENDIX A: TROUBLESHOOTING
This chapter provides solutions to frequently encountered problems that can occur during the
installation and operation of the Wireless Access Point. Please read through the following to solve
your problems.
1.
The computer connected to the Wireless Access Point through Ethernet network cannot
access the configuration menu.
°
Check that the Ethernet Adapter is working properly.
Make sure that the drivers for the
network adapters are installed properly.
°
Check that the Ethernet cable is connect to the Wireless Access Point properly, and the
Ethernet LED of the Wireless Access Point is ON.
°
Check that the IP address of the computer is in the same IP range and subnet as that of the
Wireless Access Point.
Please refer to the Networking Basis in APPENDIX B in this
manual for more information if necessary.
Note!
The default IP Address of the Wireless Access Point is 192.168.1.1. All the computers on the
network must have a unique IP address in the same range, e.g., 192.168.1.xxx, and they must all
have the same subnet mask, e.g., 255.255.255.0.
°
Check the connection of computer and Wireless Access Point by doing a simple Ping test.
°
Go to Start>Run>Type “command”> Type “ping 192.168.1.1”. A successful ping will
show responses from the Wireless Access Point.