TRENDnet TEW-403PIplus Quick Installation Guide - Page 20

Troubleshooting Q1. I completed all the steps in the quick installation guide, but my card isn't connecting to my access point. What should I do? A1. You should first verify that the Network SSID matches your wireless router or access point's SSID. If they already match, you should check your TCP/IP properties to ensure that Obtain an IP address automatically is selected. Q2. Windows is unable to recognize my hardware. What should I do? A2. Make sure your computer meets the minimum requirements as specified in Section 1 of this quick installation guide. Also, you must install the wireless configuration utility (as described in Section 2) before you physically install your network card. Lastly, you may consider moving the card to a different PCI/PC Card Slot. Q3. I cannot open the wireless configuration utility. What should I do? A3. Go to your device manager (control panel system) to make sure the adapter is installed properly. If you see a networking device with a yellow question mark or exclamation point, you will need to reinstall the device and/or the drivers. If you still encounter problems, please refer to the User's Guide CD-ROM or contact technical support. Contact Technical Support Telephone: +1-310-626-6252 Fax: +1-310-626-6267 Website: www.TRENDNET.com E-mail: [email protected] Technical Support Hours 7:00AM ~ 6:00PM, Monday through Friday Pacific Standard Time (except holidays) Certifications This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. 18