TRENDnet TEW-821DAP2KAC Users Guide

TRENDnet TEW-821DAP2KAC Manual

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  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 1
    TRENDnet User's Guide Cover Page
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 2
    TRENDnet User's Guide Contents Product Overview 1 Package Wireless PoE Access Point (TEW-755AP / TEW-821DAP 11  Ceiling Mount controller managed access points 19  Manually add an access point 22  Remove Troubleshooting 42 Appendix 43 © Copyright 2017 TRENDnet. All Rights Reserved. i
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 3
    TRENDnet User's Guide Product Overview TEW-755AP2KAC / TEW-821DAP2KAC Package Contents The package includes:  1 x TEW-WLC100 wireless LAN controller  2 x TEW-755AP N300 PoE access points or TEW-821DAP AC1200 dual band PoE access points  2 x TPE-113GI 802.3af Gigabit PoE injectors  2 x Network
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 4
    TRENDnet User's Guide Product Hardware Features Wireless LAN Controller (TEW-WLC100) Front View Rear View © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC  Reset Button - Press and hold this button for 15 seconds and release to reset the controller to factory
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 5
    TRENDnet User's Guide N300 / AC1200 PoE Wireless Access Point (TEW-755AP / TEW-821DAP) TEW-755AP2KAC / TEW-821DAP2KAC Reset button 2.4GHz 5GHz . The LED indicator blinks during data transmission (Note: Only available on TEW-821DAP dual band access point)  LAN: This LED indicator turns green
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 6
    TRENDnet User's Guide Basic Installation & Setup Important Note: Make sure your existing network is using a DHCP server to distribute IP addresses to the access points. By default, TRENDnet ://www.trendnet.com/support which include instructions on or above TEW-755AP2KAC / TEW-821DAP2KAC A. Initial
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 7
    TRENDnet User's Guide 5. Enter the User Name and Password, and then click Login. By default: User Name: admin Password: admin Note: User name and password are case sensitive. TEW-755AP2KAC / TEW-821DAP2KAC 7. Configure the controller IP address settings to match the requirements of your network and
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 8
    TRENDnet User's Guide 9. In the New Password and Confirm Password fields, enter the new on the back of the wireless controller to your network (e.g. router, switch, etc.) TEW-755AP2KAC / TEW-821DAP2KAC B. Connect your wireless access points Note: Before mounting the access points to the desired
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 9
    TRENDnet User's Guide TEW-755AP2KAC / TEW-821DAP2KAC C. Initial Wireless Setup 1. Using your computer and web browser, access the wireless controller management page using are 192.168.10.200 / 255.255.255.0. 2. Click Monitor and click Devices. © Copyright 2017 TRENDnet. All Rights Reserved. 7
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 10
    TRENDnet User's Guide 3. The access points will be discovered automatically and TEW-755AP2KAC / TEW-821DAP2KAC 7. In the list below, click Create to create a new wireless profile. 8. In the Edit Wireless Group window, enter the wireless network name/SSID for the wireless network. (e.g. TRENDnet
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 11
    TRENDnet User's Guide 11. The initial wireless settings are complete. You can use the included hardware to mount the access mounting holes with the mounting plate clips and slide in access point to lock into place. TEW-755AP2KAC / TEW-821DAP2KAC © Copyright 2017 TRENDnet. All Rights Reserved. 9
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 12
    TRENDnet User's Guide Mounting Installation Wireless LAN Controller (TEW the controller on a sturdy, level surface that can support its weight, or in an EIA standard-size equipment protect the hub case from scratching. TEW-755AP2KAC / TEW-821DAP2KAC Rack Mount Hardware Installation The controller can
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 13
    TRENDnet User's Guide Wireless PoE Access Point (TEW-755AP / TEW-821DAP) Ceiling Mount Installation  Select the desired ceiling to mount the access point.  plate clips and slide in acces point to lock into place. © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC 11
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 14
    Guide. 1. Open your web browser and go to the IP address http://192.168.10.200. Your controller will prompt you for a user name and password. TEW-755AP2KAC / TEW-821DAP2KAC can be up to 32 alphanumeric characters. © Copyright 2017 TRENDnet. All Rights Reserved. Note: If you change the controller
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 15
    or host names. (e.g. 192.168.200.20) TEW-755AP2KAC / TEW-821DAP2KAC Upgrade your controller firmware Management > Maintenance TRENDnet may periodically release firmware upgrades that may add features or fix problems associated with your TRENDnet controller model and version. To check if there is
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 16
    TRENDnet User's Guide 6. Navigate to the folder on your computer where the TEW-755AP2KAC / TEW-821DAP2KAC View your controller system log Management > System Logging Your controller system log can be used to obtain activity information on the functionality of your controller or for troubleshooting
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 17
    TRENDnet User's Guide Backup and restore your controller configuration settings TEW-755AP2KAC / TEW-821DAP2KAC Reboot your controller Management > Maintenance You may want to restart your controller if you are encountering difficulties with your controller and have attempted all other troubleshooting
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 18
    . TEW-755AP2KAC / TEW-821DAP2KAC Controller default settings Administrator User Name Administrator Password Controller IP Address Controller Subnet Mask Controller Default Gateway Primary DNS Server admin admin 192.168.10.200 255.255.255.0 192.168.10.1 192.168.10.1 © Copyright 2017 TRENDnet
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 19
    TRENDnet User's Guide Set your controller time zone Configuration > Sites 1. Log into your controller management page (see "Access . 3. Click the Time Zone drop down list and select the correct time zone. Click OK. TEW-755AP2KAC / TEW-821DAP2KAC © Copyright 2017 TRENDnet. All Rights Reserved. 17
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 20
    TRENDnet User's Guide Access point management and configuration Important Note: Make sure your existing network is using a DHCP server to distribute IP addresses to the access points. By default, TRENDnet trendnet.com/support which include instructions above TEW-755AP2KAC / TEW-821DAP2KAC Manage
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 21
    TRENDnet User's Guide o NEW - The AP has not been added to any other wireless action for the AP if it is available to add or managed by the current wireless controller. TEW-755AP2KAC / TEW-821DAP2KAC o - Click this action to add the AP to the wireless LAN controller. After adding APs,
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 22
    TRENDnet User's Guide (Settings for the 2.4G radio) © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC Note: It is recommended that APs that are in providing higher performance only if the wireless devices support the higher 40MHz channel width settings. Enabling this
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 23
    TRENDnet User's Guide o TX Power - Sets the AP 2.4G transmit power. The higher the value dBm of providing higher performance only if the © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC wireless devices support the higher 40MHz or 80Mhz channel width settings. Enabling
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 24
    TRENDnet User's Guide TEW-755AP2KAC / TEW-821DAP2KAC  Band Steering - This is an optional setting IP Settings - Allows to set the AP individual IP address settings. You can statically/manually (Manual) assign the AP IP address settings or set the AP to automatically obtain IP address settings
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 25
    TRENDnet User's Guide Click OK at the bottom to add the AP and assign the controller AP default settings, otherwise modify the desired parameters first. TEW-755AP2KAC / TEW-821DAP2KAC Simultaneously upgrade firmware for multiple access points Configuration > Access Points First, make sure you have
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 26
    TRENDnet User's Guide the list below, click Create. © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC 4. Enter and select the parameters for the still connect to the wireless network but may need to manually enter in the wireless connection details.  Captive Portal
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 27
    TRENDnet User's Guide  Roaming - Select which roaming support any specific pre-authentication roaming standards. This setting is recommended for the highest compatibility in order for all client devices to benefit fast roaming transition across your wireless network. TEW-755AP2KAC / TEW-821DAP2KAC
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 28
    TRENDnet User's Guide network. Only Key Index 1 is supported. Not recommended since key is unencrypted and does not support 802.11n and 802.11ac link rates used to authorize your APs with your RADIUS server. TEW-755AP2KAC / TEW-821DAP2KAC Below is an example of a single group configured with
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 29
    TRENDnet User's Guide departments, or other purposes to better isolate device troubleshooting and easily implement extensions of network access control next to the wireless group field, click Create (+). TEW-755AP2KAC / TEW-821DAP2KAC assignment which is used for identification purposes under the
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 30
    TRENDnet User's Guide 5. To assign additional APs to the new group, repeat steps 3 & 4 and after you have Default group"  2 x APs will broadcast and allow connections for the 3 wireless profiles created under "R&D" © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC 28
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 31
    TRENDnet User's Guide shops and other WiFi hot spots. The access points support both captive portal authentication through the built-in user account page and authenticate request through the access point. TEW-755AP2KAC / TEW-821DAP2KAC To Internal Portal URL Configuration > Captive Portal Choose
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 32
    TRENDnet User's Guide After you have defined the initial parameters, you can apply portal ;text-align:center;"> Welcome to TRENDnet WiFi access! Please enter your account information for Internet access. Happy surfing! TEW-755AP2KAC / TEW-821DAP2KAC To apply captive portal authentication to
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 33
    TRENDnet User's Guide To Advertisement URL Configuration > Captive Portal Choose the option To to set a value to ensure authentication sessions are closed after a certain time period. TEW-755AP2KAC / TEW-821DAP2KAC After you have uploaded your images, you can add a welcome or greeting message to
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 34
    TRENDnet User's Guide To apply captive portal authentication to a wireless profile, click on authenticate twice, once with the authentication method defined and also captive portal authentication. TEW-755AP2KAC / TEW-821DAP2KAC  RADIUS NAS ID: Enter the NAS ID required by the CoovaChilli server to
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 35
    TRENDnet User's Guide WAP Maps™ The WAP (wireless access point) maps feature allows plans and the actual layout drawings within 920 x 470px (max.). Floor plan image size reference TEW-755AP2KAC / TEW-821DAP2KAC 4. Once the floor plan is uploaded, you can drag and drop the available APs located on
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 36
    TRENDnet User's Guide When double clicking the AP icon, additional options will appear.  - Clicking this option will display a summarized list AP will be moved back to the list of available APs on the left side. TEW-755AP2KAC / TEW-821DAP2KAC © Copyright 2017 TRENDnet. All Rights Reserved. 34
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 37
    TRENDnet User's Guide Monitoring access points and clients Viewing the controller dashboard Monitor > Dashboard The dashboard displays an number of packets transmitted on all APs over the most recent time interval. © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC 35
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 38
    TRENDnet User's Guide View client connections Monitor > Clients The controller allows you to data downloaded (received) by the client device over the last 5 minutes in graph form. TEW-755AP2KAC / TEW-821DAP2KAC o Blacklist - Clicking this option will add the client device to the client blacklist. To
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 39
    TRENDnet User's Guide Technical Specifications Wireless Controller (TEW-WLC100) Standards  IEEE 802.3  IEEE 802.3u  IEEE 802.3x  IEEE 802. opportunistic key caching) protocols © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC  802.11k radio resource management 
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 40
    TRENDnet User's Guide N300 PoE Access Point (TEW-755AP)  802.1Q VLAN assignment per SSID  IPv6 support (Link-Local, Static IPv6, Auto-Configuration (SLAAC/DHCPv6  WDS Station © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC  Repeater Management/Monitoring  Web
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 41
    TRENDnet User's Guide Wireless Output FCC  IC © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC AC1200 Dual Band PoE Access Point (TEW-821DAP) Standards  IEEE 802.1Q  802.1Q VLAN assignment per SSID  IPv6 support (Link-Local, Static IPv6, Auto-Configuration (SLAAC/
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 42
    TRENDnet User's Guide  Client  WDS AP  WDS Bridge  WDS Station  Repeater ETSI: 36, 40, 44, 48 (52, 56, 60, 64, 100,104,108,112,116, 132,136,140)*** TEW-755AP2KAC / TEW-821DAP2KAC Modulation  DBPSK/DQPSK/CCK for DSSS technique  BPSK/QPSK/16-QAM/64-QAM/256-QAM for OFDM technique Antenna Gain 
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 43
    TRENDnet User's Guide Gigabit PoE Injector (TPE-113GI) Standards  IEEE 802.3 10Base-T  IEEE 802 32°F~ 122°F)  Storage: -20°C~60°C (-4°F~140 °F) © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC Humidity  Max. 90% (non-condensing) Certifications  CE  FCC Disclaimers
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 44
    TRENDnet User's Guide Troubleshooting Q: I typed http://192.168.10.200 in my Internet Browser your computer or operating system manufacturer for assistance. © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC Q: If my controller IP address is different than my network's
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 45
    to the network and a wireless client with WPA2 encryption connects your wireless network will then change to WPA2 encryption. TEW-755AP2KAC / TEW-821DAP2KAC Note: WPA2 encryption supports 802.11n speeds and WPA encryption will limit your connection speeds to 54Mbps  WPA2: This is the most secure
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 46
    TRENDnet User's Guide Steps to improve wireless connectivity There are a number of factors .11n or 802.11ac. If a wirelessly networked device © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC uses an older standard, the performance of the entire wireless network may be
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 47
    TRENDnet User's Guide Click the Network icon. © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC c. From the Location drop-down list In MAC 10.4, from the Configure IPv4, drop-down list, select Manually and assign your network adapter a static IP address. Then click the
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 48
    TRENDnet User's Guide if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However marketed to the US/CANADA © Copyright 2017 TRENDnet. All Rights Reserved. TEW-755AP2KAC / TEW-821DAP2KAC RoHS This product is RoHS compliant. Europe
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 49
    TRENDnet User's Guide Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. TEW-755AP2KAC / TEW-821DAP2KAC © Copyright 2017 TRENDnet. All Rights Reserved. 47
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 50
    more severe than those specified in the manual. Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing in order to initiate warranty service support for all TRENDnet products. Products that are sent to TRENDnet for RMA service must have the RMA
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 51
    TRENDnet User's Guide shipping from outside of the USA and Canada are responsible for codes are distributed WITHOUT WARRANTY and are subject to the copyrights of the developers. TRENDnet does not provide technical support for these codes. Please visit http://www.gnu.org/licenses/gpl.txt or http://
  • TRENDnet TEW-821DAP2KAC | Users Guide - Page 52
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TRENDnet User’s Guide
Cover Page