TRENDnet TV-IP301W Quick Installation Guide - Page 7

Troubleshooting - camera ip

Page 7 highlights

Troubleshooting Q1: How do I configure TCP/IP settings on my computer? 1. Go into the Control Panel and doubleclick the Network Connections icon, and then right-click the Local Area Connection icon and then click Properties. 2. Click Internet Protocol (TCP/IP) and then click Properties. Then click on Use the following IP address, and make sure you assign your network adapter an IP address in the subnet of 192.168.1.x. Q2: The image is blurry. How do I fix this? A2: You can adjust the Internet Camera's focus by rotating the lens. Q3: When I click on Live Show Active X, the image does not load? A3: First, make sure that you are using a browser that supports Active X. Second, make sure that Active X is installed. Q4: How do I connect the TV-IP301W to my wireless router or access point? A4: Make sure that you configure the camera to have the same SSID, encryption mode and key (if enabled). Follow the instructions in section 2 to configure the camera with the SSID and encryption key. Q5: After I successfully configured the TV-IP301W to match my wireless network settings, I can not connect to the camera. A5: First, verify that the wireless settings match your wireless network settings. Second, verify in the wireless section of the browser configuration that the Disable Wireless Communication option is not checked. Third, make sure to disconnect the Ethernet cable from the camera and verify that the LINK LED is blinking green. If you still encounter problems or have any questions regarding the TV-IP301/ TV-IP301W, please contact TRENDnet's Technical Support Department. 5

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Q1:
Q2:
A2:
Q3:
A3:
Q4:
A4:
Q5:
A5:
The image is blurry. How do I fix this?
You can adjust the Internet Camera's focus by rotating the lens.
How do I configure TCP/IP settings on my computer?
When I click on Live Show Active X, the image does not load?
First, make sure that you are using a browser that supports Active X.
Second,
make sure that Active X is installed.
How do I connect the TV-IP301W to my wireless router or access point?
Make sure that you configure the camera to have the same SSID, encryption
mode and key (if enabled).
Follow the instructions in section 2 to configure the
camera with the SSID and encryption key.
After I successfully configured the TV-IP301W to match my wireless network
settings, I can not connect to the camera.
First, verify that the wireless settings match your wireless network settings.
Second, verify in the wireless section of the browser configuration that the
Disable
Wireless Communication
option
is not checked.
Third, make sure to disconnect
the Ethernet cable from the camera and verify that the
LINK
LED is blinking green.
If you still encounter problems or have any questions regarding the
TV-IP301/
TV-IP301W,
please contact TRENDnet's Technical Support Department.
5
Troubleshooting
1.
Go into the
Control Panel
and double-
click the
Network Connections
icon,
and then right-click the
Local Area
Connection
icon and then click
Properties
.
2.
Click
Internet Protocol (TCP/IP)
and
then click
Properties
.
Then click on
Use the following IP address
, and
make sure you assign your network
adapter an IP address in the subnet of
192.168.1.x.