Thermador HDDW36FS User Manual - Page 11

CUSTOMER SERVICES Warranty Warranty What is Covered Full One Year Warranty For one year from the date of installation or date of occupancy for a new previously, unoccupied dwelling, any part which fails in normal home use will be repaired or replaced free of charge. Save your dated receipt or other evidence of the installation/occupancy date. BSH will pay for all repair labor and replacement parts found to be defective due to materials and workmanship. Service must be provide by a BSH Authorized Service Agency during normal working hours. What is not Covered 1. Service by an unauthorized agency. Damage or repairs due to service by an unauthorized agency or the use of unauthorized parts. 2. Service visits to: ❑ Teach you how to use the appliance. ❑ Correct the installation. You are responsible for providing electrical wiring and other connecting facilities. ❑ Reset circuit breakers or replace home fuses. 3. Damage resulting from accident, alteration, misuse, abuse, improper installation or installation not in accordance with local electrical codes or plumbing codes, or improper storage of the appliance. 4. Repairs due to other than normal home use. Warranty Application This warranty applies to appliances used in normal family households. It does not cover their use in commercial situations. This Warranty is for products purchased and retained in the 50 states of the U.S.A., the District of Columbia and Canada. The warranty applies even if you should move during the warranty period. Should the appliance be sold by the original purchaser during the warranty period, the new owner continues to be protected until the expiration date of the original purchaser's warranty period. BSH DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state or province to province. Service Data For handy reference, the serial tag information has been affixed below. Keep your invoice for warranty validation. To obtain service, see previous page. Serial Number/Data Plate Location: Are to be found on the name plate inside the appliance after removal of the filter frame. We reserve the right to change specifications or design without notice. Some models are certified for use in Canada. BSH is not responsible for products which are transported form the U.S. for use in Canada. Check with your local Canadian distributor or dealer. PAGE 11