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Troubleshooting Chart

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Troubleshooting Chart Oven Problem Oven door is locked and will not open, even after cooling. Oven is not heating. After switching on an operating mode, a message is shown on the display that indicates that the temperature is too high. Oven temperature is too hot or too cold. Oven light is not working properly. Oven light does not turn off. Cannot remove lens cover on light. Oven is not self-cleaning properly. Clock and timer are not working properly. "E" and a number appears in display and control beeps. With a new oven there is a strong odor when oven is turned on. Control does not react when a key is touched. Fan is running during modes that do not use convection. Warm air or steam escapes from oven vent. Cooling fan runs even when the oven is turned off. Oven door closes faster/slower than normal. The appliance cannot be switched on or is on and cannot be operated; the , symbol is shown on the display. The appliance does not heat up; 6 is shown on the display. -------- Possible Causes and Suggested Solutions Turn the oven off at the circuit breaker and wait five minutes. Turn breaker back on. The oven should reset itself and will be operable. Check circuit breaker or fuse box to your house. Make sure there is proper electrical power to the oven. Be sure oven temperature has been selected. The appliance has not cooled sufficiently. Allow the appliance to cool and switch the operating mode on again. The oven thermostat needs adjustment. See "Oven Temperature Offset" under "Adjust Basic Settings". Replace or reinsert the light bulb if loose or burned out. Touching the bulb with fingers may cause the bulb to burn out. Check for obstruction in oven door. Check to see if hinge is bent. There may be soil build-up around the lens cover. Wipe lens cover area with a clean dry towel prior to attempting to remove the lens cover. Allow the oven to cool before running self-clean. Always wipe out loose soils or heavy spillovers before running self-clean. If oven is badly soiled, set oven for the maximum self-clean time. Make sure there is electrical power to oven. This is a fault code. Follow the instructions in the display. If the code remains or there are no instructions in the display, press INFO to display more information (if applicable) and to turn off the beep. If the code is still displayed, write down the fault code number, turn off the oven, and call Service. This is normal with a new oven and will disappear after a few uses. Operating the self-clean cycle also "burns-off" the smell more quickly. Be sure that pad is clean. Touch the center of the touchpad. Use the flat part of your finger. On some models, the convection fan runs while the oven is preheating for the bake mode. This is normal. It is normal to see or feel steam or warm air escaping from the oven vent. Do not block the vent. This is normal. The cooling fan will continue to run, even after the oven has been turned off, until the oven has cooled sufficiently. The soft-close door hinges contain a damping fluid that is affected by temperature. If the oven is in a cold environment, the door will close slower than it will in a warmer environment. A warmer than normal environment, such as when cooking, may cause the door to close slightly faster. The panel lock is activated. Press and hold the LOCK touch button (or TIMERS, if LOCK is not present) until the , symbol goes away. Demo mode is activated in the basic settings. Turn demo mode to OFF in the settings menu. 36

Section	Page
Table of ContentsUse and care manual	3
Safety DefinitionsSafety Definitions	4
9 WARNING	4
9 CAUTION	4
NOTICE:	4
Note:	4
IMPORTANT SAFETY INSTRUCTIONS	5
READ AND SAVE THESE INSTRUCTIONS	5
WARNING	5
Proper Installation and Maintenance	5
WARNING	5
WARNING	5
WARNING	5
WARNING	5
Fire Safety	5
WARNING	5
WARNING	5
WARNING	6
TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING:	6
a. SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.	6
b. NEVER PICK UP A FLAMING PAN – You may be burned.	6
c. DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.	6
d. Use an extinguisher ONLY if:	6
Burn Prevention	6
CAUTION	6
Child Safety	6
WARNING	6
Cleaning Safety	6
WARNING	7
Risk of injury	7
WARNING	7
Risk of electrical shock	7
Cookware Safety	7
WARNING	7
Risk of electric shock	7
Warming Drawer Safety	7
CAUTION	7
WARNING	7
CAUTION	7
e. DO NOT use the warming drawer to heat cold food (exception: it is safe to use the drawer to crisp crackers, chips or dry cereal and to warm plates.	7
f. Be sure to maintain proper food temperature. The USDA recommends holding hot food at 140°F or warmer.	7
g. DO NOT warm food for longer than one hour.	7
State of California Proposition 65 Warning:	7
WARNING	7
Causes of Damage	8
NOTICES	8
Protecting the Environment	8
Saving Energy	8
Accessories	9
9 CAUTION	9
Accessories Included	9
Note:	9
Special Accessories (not included)	9
Getting to Know the Appliance	10
Note:	10
Oven Overview	10
Oven Cavities	10
Oven Bottom	10
9 WARNING	10
NOTICE:	10
9 WARNING	10
Oven Cavity Features	11
Oven Vent	11
Cooling Fan	11
Convection Fan	11
Oven Light	11
Control Panel	11
Operating Controls	11
Rotary Selectors	11
Touch Buttons	11
Full Touch Color Display	12
Basic way of operating the display:	12
In some instances you have further options to navigate through the menu:	12
Heating Modes Menu	13
--------	14
Pan Placement	14
2 Cakes, Rack Level 4	14
Multiple Rack Baking for Cakes	14
4 Cakes, Rack Placement 3 and 5	14
Aluminum Foil	14
9 WARNING	14
Preheating the Oven	14
Preheat Reminders	14
For Best Results	14
Baking Pans and Dishes	15
Condensation	15
Before First Use	15
Before Using the Appliance for the First Time	15
Initial Use	15
Setting the time of day	15
1. Touch the bottom line.	15
2. Touch the “Hours” touch field and swipe to the left or right to select the current hour.	15
3. Touch the \	15
4. Touch the 8 symbol to apply the settings.	15
Setting the language	15
1. Touch the bottom line.	15
2. Swipe to the left or right to select the required language.	15
3. Touch the top line.	15
Setting the Clock Display	15
1. Touch \	15
2. Touch the bottom line.	15
3. Swipe to the left or right to select “digital” or “analogue”.	15
4. Touch the top line.	15
Setting up Home Connect	16
1. Touch “Home Connect”.	16
2. Touch “Start assistant”.	16
3. Follow the instructions in the chapter “Home Connect”.~ \	16
Note:	16
Notes	16
Cleaning the Accessories	16
Adjust Basic Settings	16
Changing the Settings	16
1. Touch the SETTINGS touch button.	16
2. Swipe to the left or right to select the required setting.	16
3. Touch the bottom line.	16
4. Swipe to the left or right to select the required setting.	16
5. If required touch the 8 symbol to apply the setting.	16
6. Touch the top line.	16
7. Touch the SETTINGS touch button.	16
8. Touch \	16
Available Settings	16
General Operation	17
High Altitude Baking	17
Switching the appliance on and off	17
Notes	17
Timer Options	17
Displaying and hiding timer options	17
Note:	17
Oven Timer	17
1. Set the heating mode with the rotary function selector.	17
2. Touch the TIMERS touch button.	17
3. Touch the “+ Oven Timer” touch field.	17
4. Touch the required field and swipe to the left or right to set the oven timer.	17
5. Touch the 8 symbol.	17
6. Set the temperature with the temperature selector.	17
7. After a few seconds the appliance starts heating and the cook timer begins to count down.	17
Note:	17
Kitchen Timer	18
1. Touch the TIMERS touch button.	18
2. Swipe to the left or right to select the timer value. You can set hours, minutes and seconds.	18
3. Touch the 8 icon.	18
Note:	18
Delayed Operation - \	18
Notes	18
9 CAUTION	18
1. Place the food onto the appropriate accessory in the oven cavity and close the appliance door.	18
2. Set the heating mode with the rotary selector.	18
3. Touch the TIMERS touch button.	18
4. Select Oven Timer and set a cook time. Touch the 8 icon.	18
5. Select TIMERS again and set an End Time. Touch the 8 icon.	18
6. Select the temperature with the rotary selector.	18
Checking, changing or deleting settings	18
1. Touch the TIMERS touch button.	18
2. Touch the required timer option.	18
3. Swipe to the left or right on the touch display to change the settings.	18
Setting a Heating Mode	18
1. Turn the function selector to TRUE CONV to switch on the appliance.	18
2. Turn the temperature selector to the required temperature.	18
3. After a few seconds the appliance starts operating.	18
4. When the appliance has reached the set temperature, “Oven preheated” is displayed and an audible signal sounds. The oven continues cooking with the set temperature.	18
Setting Double Oven	19
1. Use the rotary selectors on the left side of the control panel to make settings for the upper oven cavity, use the rotary selectors on the right side of the control panel to make settings for the lower oven cavity.	19
2. Make your settings as usual.	19
3. When you have finished the settings for the first oven cavity, touch the q or r symbol to select the other cavity.	19
Note:	19
Preheating Bar	19
INFO Touch Button	19
Sounds	19
Changing or Cancelling the Appliance Operation	19
Note:	19
Changing the appliance operation	19
1. To set a different temperature or a different heating mode use the temperature or function selectors.	19
2. To change any other settings, touch the display area for the setting that should be changed.	19
3. Swipe to the left or right to change the setting.	19
4. After a few seconds the oven continues with the changed settings.	19
Note:	19
Cancelling the appliance operation	19
Fast Preheat	19
Notes	19
Activating the \	20
1. Set a heating mode and temperature.	20
2. Touch the FAST PREHEAT touch button to activate the function.	20
3. Once the set temperature has been reached, the \	20
Panel Lock	20
Activating and Deactivating	20
1. Touch and hold the LOCK touch button (or the TIMERS touch button if LOCK is not present) until \	20
2. Touch and hold the LOCK touch button (or the TIMERS touch button if LOCK is not present) until \	20
Note:	20
Auto Convection Conversion	20
To turn on this feature:	20
1. Ensure the oven is turned off.	20
2. Press the SETTINGS touch button.	20
3. Scroll over to Conv. Conversion.	20
4. Touch the bottom of the screen and select ON.	20
5. Touch the top of the screen.	20
6. Press the SETTINGS touch button again to accept.	20
7. Select “Save” to save your settings.	20
Temperature Offset	20
Note:	20
Note:	20
Meat Probe	20
Suitable Heating Modes	20
Notes	20
Inserting the Meat Probe into the Food	20
NOTICE:	21
Setting and Starting Appliance Operation	21
9 WARNING	21
Risk of burns	21
9 WARNING	21
Risk of electric shock	21
Notes	21
1. Insert the meat probe into the socket on the left-hand side of the oven cavity.	21
Note:	21
2. Close the appliance door.	21
NOTICE:	21
3. Set the heating mode.	21
Note:	21
4. Set the oven cavity temperature with the temperature selector.	21
5. Touch the ¥ core temperature on the right in the bottom line.	21
6. Swipe to the left or right to select the required core temperature.	21
Changing or Stopping the Appliance Operation	21
1. Change the oven cavity temperature with the temperature selector.	21
2. Touch the meat probe temperature.	21
3. Swipe to the left or right to change the meat probe temperature.	21
4. Touch the 8 symbol to apply the setting.	21
1. Turn the temperature selector and the function selector to OFF to switch off the appliance.	21
2. Using an oven glove, unplug the meat probe from the socket.	21
Core Temperatures of Different Foods	22
Sabbath Mode	22
Note:	22
Note:	22
Starting	22
1. Turn the function selector to MORE MODES.	22
2. Swipe to the left or right to select \	22
3. Set the temperature with the temperature selector.	22
4. Touch the cooking time + in the bottom line.	22
5. Swipe to the left or the right to select the required duration.	22
6. Touch the 8 symbol to apply the setting.	22
7. Turn the temperature selector knob to desired temperature.	22
8. After a few seconds “Sabbath Mode will start in 5min 00sec” appears on the display. After five minutes the appliance starts the operation.	22
Notes	22
Cancelling the appliance operation	22
Rack Positions	22
Inserting Racks	22
9 CAUTION	22
Flat Rack	23
1. Grasp rack firmly on both sides.	23
2. Insert rack (see picture).	23
3. Tilt rack up to allow stop into rack guide.	23
4. Bring rack to a horizontal position and push the rest of the way in.	23
1. Grasp rack firmly on both sides and pull rack toward you.	23
2. When the stop is reached, tilt rack up and pull the rest of the way out.	23
Telescopic Rack	23
1. Hold the rack at a slight angle.	23
2. Engage the rear hooks in the accessory brackets.	23
3. Hold the rack straight to allow second tab to rest over rack guide.	23
4. Push the rack in until it is even with the front hooks.	23
5. Lift the rack up to lock the last hook into place.	23
6. Push the rack in completely.	23
7. Engage the rack’s front hooks in the accessory brackets.	23
9 CAUTION	23
Rotisserie	24
Note:	24
Assembling the Rotisserie:	24
1. Insert the rotisserie rack half way into the oven on rack position 5.	24
2. Slide the left fork into the skewer and tighten the screw.	24
3. Slide meat or poultry for roasting onto the skewer and tighten the screw.	24
4. Slide the right fork onto the skewer and tighten the screw.	24
5. Check the balance of the food on the skewer by rolling the skewer in the palms of your hands. Food that is not evenly balanced on the skewer will not cook evenly.	24
6. Place the rotisserie skewer onto the rack.	24
7. Place the skewer rack into the oven and insert the drive shaft into the opening on the back oven wall.	24
8. If necessary, turn the rotisserie skewer slightly so that the drive shaft fits properly into the opening.	24
9. Insert flat rack on position 1 and insert broil pan to catch drippings.	24
Trussing Poultry for the Rotisserie	24
1. Slip one of the forks on the skewer with the tines pointing to the tip of the skewer. Loosely tighten the screw to keep it from slipping.	24
2. Insert the skewer through the poultry securing with the fork.	24
3. Cut 24\	24
4. Wrap each end of the string around each of the wings; catch each wing tip as the string is brought tightly together at the top and knotted. Do not cut off the extra string.	25
5. Cut another 24\	25
6. Pull legs forward; cross them on top of the skewer, bring string around and tie a knot.	25
7. Connect the string holding the legs to the string holding the wings; then knot. Add the other fork and push tines into the drumsticks to secure.	25
8. Check the balance by rolling the skewer in your palms. Poultry should not rotate or be loose in any way. If so, redo the trussing. The poultry will not cook evenly if it is not balanced on the skewer.	25
Start	25
1. Turn the function selector to ROTISSERIE.	25
2. Set a temperature with the temperature selector.	25
Cooking Chart for Rotisserie	25
Warming Drawer Operation	26
9 CAUTION	26
c. DO NOT use the warming drawer to heat cold food (exception: it is safe to use the drawer to crisp crackers, chips or dry cereal and to warm plates.	26
d. Be sure to maintain proper food temperature. The USDA recommends holding hot food at 140°F or warmer.	26
e. DO NOT warm food for longer than one hour.	26
Setting the Warming Drawer	26
1. Press the DRAWER touch button.	26
2. Touch the bottom line and swipe to the left or right to select the desired intensity.	26
3. Touch the 8 icon.	26
1. Press the DRAWER touch button.	26
2. Swipe right and select “off”.	26
3. Touch the 8 icon.	26
Warming Empty Serving Bowls and Plates	26
Warming Drawer Charts	26
Remove Drawer Insert	27
Note:	27
1. Open the drawer fully.	27
2. Grasp the overhanging flange of the insert about midway on each side of the drawer and lift it for approx. 2\	27
3. While holding the insert up rotate the front of the insert upward to clear the front inside of the drawer.	27
4. Once the insert has been removed it can be located to a more suitable location for cleaning using methods outlined in the chapter on Cleaning in this manual.	27
5. With the insert removed, the drawer base can be cleaned if necessary. Special care must be taken to prevent any damage to the now exposed heating element below the drawer insert. It is also not recommended to remove any more housing panels at this...	27
9 WARNING	27
risk of burns	27
Home Connect	28
Notes	28
Setting Up	28
Connecting Your Oven to Home Connect	28
1. Install the Home Connect app.	28
2. Connect your oven to the Wi-Fi network.	28
3. Connect your oven to the app.	28
1. Install the Home Connect app.	28
2. Connect your oven to the Wi-Fi network.	28
Automatic Registration in the Home Network	28
Notes	28
1. Touch the SETTINGS touch button.	28
2. Swipe to the left or right to select “Home Connect”.	28
3. Touch “Start assistant”.	28
4. Touch “Continue”.	28
5. Within 2 minutes press the WPS button on the router. Wait until “Network connection successful” is shown in the display.	28
6. The appliance is ready to connect to the app.	29
7. Follow the instructions of the app on your mobile device.	29
Manual Registration in the Home Network	29
Note:	29
1. Touch the SETTINGS touch button.	29
2. Swipe to the left or right to select \	29
3. Touch “Start assistant”.	29
4. Touch “Continue”.	29
5. Touch \	29
6. Touch “Continue”.	29
7. Use the “HomeConnect” SSID and the “HomeConnect” key to register the mobile device on the oven network. Follow the instructions in the app.	29
8. Wait until \	29
9. The appliance is ready to connect to the app.	29
10. Follow the instructions of the app on your mobile device.	29
Remote Start	29
Note:	29
1. Turn the function selector to REMOTE START.	29
2. F appears in the display.	29
Home Connect Settings	30
Note:	30
Wi-Fi	30
1. Touch the SETTINGS touch button.	30
2. Swipe to the left or right to select \	30
3. Touch “Open settings”.	30
4. Swipe to the left or right to select \	30
5. Touch the bottom line to select “On” or “Off”.	30
6. Touch the ; field to return to the Home Connect settings menu.	30
Disconnecting from the Network	30
Note:	30
1. Touch the SETTINGS touch button.	30
2. Swipe to the left or right to select \	30
3. Touch “Open settings”.	30
4. Swipe to the left or right to select \	30
5. Touch “Disconnect from network”.	30
6. Confirm by touching “Disconnect”.	30
Note:	30
Connecting to the networkConnecting to the network	30
1. Touch the SETTINGS touch button.	30
2. Swipe to the left or right to select \	30
3. Touch “Open settings”.	30
4. Swipe to the left or right to select \	30
5. Touch “Start assistant”.	30
6. Follow the instructions in the section entitled “Manual registration in the home network” or “Automatic registration in the home network”.	30
Connect to App	30
Note:	30
1. Touch the SETTINGS touch button.	30
2. Swipe to the left or right to select \	30
3. Touch “Open settings”.	30
4. Swipe to the left or right to select \	30
5. Touch the bottom line to select “Start”.	30
Remote control	30
Notes	30
1. Touch the SETTINGS touch button.	30
2. Swipe to the left or right to select \	30
3. Touch “Open settings”.	30
4. Swipe to the left or right to select \	30
5. Touch the bottom line to select “On” or “Off”.	30
6. Touch the ; field to return to the Home Connect settings menu.	30
Software Update	31
Notes	31
Information on Data Protection	31
Note:	31
Wi-Fi® Module	31
FCC COMPLIANCE STATEMENT	31
9 CAUTION	31
1. This device may not cause harmful interference, and	31
2. This device must accept any interference received, including interference that may cause undesired operation.	31
INDUSTRY CANADA STATEMENT	31
1. This device may not cause interference, and	31
2. This device must accept any interference, including interference that may cause undesired operation of the device.	31
Cleaning Your Oven	32
Suitable Cleaning Agents	32
NOTICE:	32
Tip:	32
9 WARNING	32
Risk of burns	32
Cleaning Guide	32
Notes	33
Surfaces in the Oven Cavity	33
Cleaning Enamel Surfaces	33
Note:	33
Keeping the Appliance Clean	34
Easy Clean	34
9 WARNING	34
Risk of scalding	34
Setting	34
1. Leave rack 3 and remove all other racks and accessories from the oven cavity.	34
2. Mix 2 cups water and 1/2 cup vinegar and place in broil pan tray on rack 3.	34
3. Turn the function selector to CLEAN MODES.	34
4. Swipe to the left or right to select \	34
5. Touch the bottom line.	34
Exit	34
Subsequent Cleaning	34
1. Open the appliance door and remove the remaining water with an absorbent sponge cloth.	34
2. Clean the smooth surfaces in the oven cavity with a dish cloth or a soft brush. Stubborn residues can be removed using a soft scouring pad.	34
3. Remove limescale with a cloth soaked in vinegar. Then wipe with clean water and rub dry with a soft cloth.	34
4. Turn the function selector to OFF.	34
5. Leave the appliance door ajar in the stop position (approx. 30°) for approx. one hour to allow the enamel surfaces in the oven cavity to dry thoroughly.	34
Removing Heavy Food Deposits	34
Self Clean	34
9 WARNING	34
When using the Self Clean feature	34
NOTICE:	34
Preparing the pyrolytic self-cleaning feature	35
9 CAUTION	35
Setting	35
1. Remove the accessories from the oven cavity.	35
2. Turn the function selector to CLEAN MODES.	35
3. Swipe to the left or right to select \	35
4. Select a cleaning intensity.	35
5. Turn the temperature selector to SELF CLEAN.	35
6. Touch “Continue”.	35
7. Confirm that you have removed heavy soil and accessories from the oven cavity.	35
8. The door lock is activated automatically. The Self Clean program is started.	35
Note:	35
When Self Clean is Completed	35
Avoid These Cleaners	35
Service	35
9 WARNING	35
Risk of electric shock	35
9 WARNING	35
Risk of electric shock	35
Troubleshooting Chart	36
--------	36
Maximum Operating Time Exceeded	37
Oven Light	37
1. Turn off power to the oven at the main power supply (fuse or breaker box).	37
2. Remove three screws from oven cavity holding the rack in place.	37
3. Remove oven rack to provide access to the bulb housing.	37
4. Remove screw from top of bulb housing.	37
5. Insert the tip of a narrow flat blade screwdriver between the metal clips at about a 40° angle. The screwdriver blade must be able to pass between the metal clips to reach the inner catch.	37
6. Push the screwdriver blade inward to disengage the catch from the slot in the bulb housing. Gently pry the lens off by moving the screwdriver handle away from the oven wall.	37
7. Support the glass lens cover to prevent it from falling.The lens should detach easily. Do not attempt to force it.	38
8. Pull the halogen bulb from its socket.	38
9. Replace the halogen bulb. Grasp the new bulb with a clean, dry cloth. Align the bulb prongs with the socket holes and press into place.	38
Note:	38
10. Put the glass cover back on by inserting it into the mounting clip and pressing the end nearest you into the housing until it locks into place. Insert screw through glass cover and tighten.	38
11. Reinstall the oven rack.	38
12. Turn power back on at the main power supply (fuse or breaker box).	38
Product Rating Label	38
How to Obtain Service or Parts	38
STATEMENT OF LIMITED PRODUCT WARRANTY	39
What this Warranty Covers & Who it Applies to	39
How Long the Warranty Lasts	39
Repair/Replace as Your Exclusive Remedy	39
Out of Warranty Product	39
Warranty Exclusions	39
THERMADOR® Support	40
Service	40
Parts and Accessories	40
Table des MatièresNotice d’utilisation	41
Définitions de sécuritéDéfinitions de sécurité	42
9 AVERTISSEMENT	42
9 ATTENTION	42
AVIS :	42
Remarque :	42
IMPORTANTES CONSIGNES DE SÉCURITÉ	43
LIRE ET CONSERVER CES INSTRUCTIONS	43
AVERTISSEMENT	43
Installation et entretien corrects	43
AVERTISSEMENT	43
AVERTISSEMENT	43
AVERTISSEMENT	43
AVERTISSEMENT	43
Sécurité-incendie	43
AVERTISSEMENT	43
AVERTISSEMENT	44
AVERTISSEMENT	44
POUR RÉDUIRE LE RISQUE DE LÉSIONS CORPORELLES DANS L'ÉVENTUALITÉ D'UN FEU DE GRAISSE, OBSERVER LES CONSIGNES SUIVANTES :	44
a. ÉTOUFFER LES FLAMMES à l'aide d'un couvercle bien hermétique, d'une tôle à biscuits ou d'un plateau en métal, puis éteindre l'appareil. FAIRE ATTENTION À NE PAS SE BRÛLER. Si les flammes ne s'éteignent pas immédiatement, ÉVACUER LES LI...	44
b. NE JAMAIS SAISIR UN RÉCIPIENT QUI BRÛLE. Vous pourriez vous brûler.	44
c. NE PAS UTILISER D'EAU, y compris les chiffons ou serviettes mouillées. Une violente explosion de vapeur risque de se produire.	44
d. Utiliser un extincteur uniquement si :	44
Prévention des brûlures	44
ATTENTION	44

Match case Limit results 1 per page

Troubleshooting Chart

--------

Oven Problem

Possible Causes and Suggested Solutions

Oven door is locked and will not open, even after

cooling.

Turn the oven off at the circuit breaker and wait five minutes.

Turn breaker back on. The oven should reset itself and will

be operable.

Oven is not heating.

Check circuit breaker or fuse box to your house. Make sure

there is proper electrical power to the oven. Be sure oven

temperature has been selected.

After switching on an operating mode, a message is

shown on the display that indicates that the

temperature is too high.

The appliance has not cooled sufficiently. Allow the

appliance to cool and switch the operating mode on again.

Oven temperature is too hot or too cold.

The oven thermostat needs adjustment. See “

Oven

Temperature Offset

“ under “

Adjust Basic Settings

“.

Oven light is not working properly.

Replace or reinsert the light bulb if loose or burned out.

Touching the bulb with fingers may cause the bulb to burn

out.

Oven light does not turn off.

Check for obstruction in oven door. Check to see if hinge is

bent.

Cannot remove lens cover on light.

There may be soil build-up around the lens cover. Wipe lens

cover area with a clean dry towel prior to attempting to

remove the lens cover.

Oven is not self-cleaning properly.

Allow the oven to cool before running self-clean. Always wipe

out loose soils or heavy spillovers before running self-clean.

If oven is badly soiled, set oven for the maximum self-clean

time.

Clock and timer are not working properly.

Make sure there is electrical power to oven.

“E“ and a number appears in display and control

beeps.

This is a fault code. Follow the instructions in the display. If

the code remains or there are no instructions in the display,

press INFO to display more information (if applicable) and to

turn off the beep. If the code is still displayed, write down the

fault code number, turn off the oven, and call Service.

With a new oven there is a strong odor when oven is

turned on.

This is normal with a new oven and will disappear after a few

uses. Operating the self-clean cycle also “burns-off“ the

smell more quickly.

Control does not react when a key is touched.

Be sure that pad is clean. Touch the center of the touchpad.

Use the flat part of your finger.

Fan is running during modes that do not use

convection.

On some models, the convection fan runs while the oven is

preheating for the bake mode. This is normal.

Warm air or steam escapes from oven vent.

It is normal to see or feel steam or warm air escaping from

the oven vent. Do not block the vent.

Cooling fan runs even when the oven is turned off.

This is normal. The cooling fan will continue to run, even after

the oven has been turned off, until the oven has cooled

sufficiently.

Oven door closes faster/slower than normal.

The soft-close door hinges contain a damping fluid that is

affected by temperature. If the oven is in a cold environment,

the door will close slower than it will in a warmer

environment. A warmer than normal environment, such as

when cooking, may cause the door to close slightly faster.

The appliance cannot be switched on or is on and

cannot be operated; the

‚

symbol is shown on the

display.

The panel lock is activated. Press and hold the LOCK touch

button (or TIMERS, if LOCK is not present) until the

‚

symbol goes away.

The appliance does not heat up;

is shown on the

display.

Demo mode is activated in the basic settings. Turn demo

mode to OFF in the settings menu.