Thermador SGSP365TS Installation Instructions - Page 13

Before Calling Service If the igniters do not spark or the "on" indicator lights (available in some models) do not glow, check the power source to see if a fuse has blown or if the circuit breaker has tripped. Refer to the Statement of Limited Warranty in the Use and Care Manual. See the Use and Care Manual for troubleshooting information. Product Rating Label The rating label shows the model number and the FD number (production number/product's unique identifier) of your cooktop. It is located on the underside of the cooktop. Rating Label Location A Rating Label Model Number and FD Number The model number and the FD number of your appliance are found on the rating label. Make a note of these numbers in the space below to save time in the event your appliance requires service. Model # Thermador Customer Support FD # 800-735-4328 Keep your invoice or escrow papers for warranty validation if service is needed. $ THERMADOR® Support Service We realize that you have made a considerable investment in your kitchen. We are dedicated to supporting you and your appliance so that you have many years of creative cooking. Please do not hesitate to contact our STAR® Customer Support Department if you have any questions or in the unlikely event that your THERMADOR® appliance needs service. Our service team is ready to assist you. USA 800-735-4328 www.thermador.com/support Canada 800-735-4328 www.thermador.ca Parts and Accessories Parts, filters, descalers, stainless steel cleaners and more can be purchased in the THERMADOR® eShop or by phone. USA http://store.thermador.com/us Canada ▯ If you live in any of the Atlantic provinces, Ontario, or Québec contact: Marcone 1.800.287.1627 ▯ If you live in any of the Territories, Manitoba, Saskatchewan, Alberta, or British Columbia contact: Reliable Parts 1.800.663.6060 13