Tineco PURE ONE S12 V Instruction Manual - Page 26

EN Troubleshooting Problem Possible cause Solution No power The appliance does not turn on Auto protection for overheating The suction mouth is blocked Charge the battery Restart after cooling down Check and remove blockages Dustbin and filters are full Clean the dustbin and filters The pre-filter is not installed Install the pre-filter Weak suction power The appliance is blocked (i.e. the tube, suction mouth or some other parts) Remove blockages The brush roller tangled with hairs or fibers Clean the brush roller Abnormal motor sounds The appliance is blocked (i.e. the tube, suction mouth or some other parts) Remove blockages The adaptor is not correctly inserted Reinsert the adaptor correctly Battery won't charge Insufficient contact between the main body and battery Check that the main body and battery are correctly placed The adaptor is not designed for PURE ONE S12V Use the original adaptor 25