Toshiba 32A42 Owners Manual - Page 46

Problems and troubleshooting Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units. SYMPTOMS POSSIBLE SOLUTIONS PAGE POWER • Make sure the power cord is plugged in. TV/DVD does not operate. •Try another AC outlet. 10 • Power is off, check fuse or circuit breaker. • Unplug unit, then plug it back in. TV BROADCAST RECEPTION Poor sound or No sound •Station or CATV experiencing problems, tune to another station. 14 •Check Volume adjustments. 14 •Check for sources of possible interference. 48 Poor picture or No picture •Station or CATV experiencing problems, tune to another station. •Check antenna or CATV connections, reorient antenna. •Check for sources of possible interference. •Check picture control adjustments. 14 11,12 48 22 •Station or CATV experiencing problems, tune to another station. 14 Poor reception on some channels •Station signal is weak, reorient antenna to receive weaker station. 11,12 • Check for sources of possible interference. 48 Poor color or no color •Station or CATV experiencing problems, tune to another station. • Make sure channels are set into memory. •Check picture control adjustments. •Check antenna or CATV connections, reorient antenna. •Check for sources of possible interference. 14 18 22 11,12 48 Picture wobbles or drifts No CATV reception •Station or CATV experiencing problems, tune to another station. 14 •Make sure channels are set into memory. 18 •CATV company is scrambling signal. - •Check antenna orientation. 11 •Check all CATV connections. 12 •Set TV/CATV menu option to the CATV mode. 17 •Station or CATV system problems, try another station. 14 Horizontal or diagonal bars on screen •Check antenna connections, reorient antenna. •Check for sources of possible interference. 11,12 48 No reception above channel 13 TV shuts off Closed - Caption is not activated. Display is not shown in your language. •Make sure TV/CATV menu option is in the appropriate mode. • If using antenna, check UHF antenna connections. •No broadcast on station tuned. •Sleep Timer is set. • Power interrupted. •TV station experiencing problems or program tuned is not closed captioned. Try another channel. •Check CATV connection or VHF/UHF antenna, reposition or rotate antenna. • Press CLOSED CAPTION button to turn on the closed caption decoder. •Select proper language in the menu options. 17 11 18 15 - 18 11,12 16 13 46