Toshiba A40-C1430 Tecra A40/C40-C Series Windows 10 Users Guide - Page 170
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170 If Something Goes Wrong Additional help ❖ The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device or use a different charging device. The "USB Wakeup function" does not work. ❖ When the "USB Sleep and Charge function" is set to Enabled the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port that does not have the "USB Sleep and Charge function"-compatible icon ( ), if you have a non-Sleep and Charge USB port available or disable the "USB Sleep and Charge function." For more information, see "Sleep Utilities" on page 117. Additional help If you need further assistance If you have followed the recommendations and are still having problems, you may need additional technical assistance. ❖ Since some problems may be related to the operating system or the application you are using, it is important to investigate all sources. ❖ Review the troubleshooting information for your operating system. ❖ If the problem occurs while you are running a application, consult the application's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or application. Your dealer is your best source for current information. Technical support is available online at Toshiba's support Web site at support.toshiba.com. At this Web site you will find answers for many commonly asked technical questions in addition to downloadable software drivers, BIOS updates, and many other downloads.