Toshiba A50-D1532 Users Guide for A50-D / C50-D / R50-D / Z50-D English - Page 120

Problem Procedure You cannot access a Make sure the drive's disc tray is securely closed. disc in the optical Press gently until it clicks into place. disc drive Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray might block laser light from reading the disc. Make sure there is no obstruction. Remove any foreign object. Check whether the disc is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. Memory Media Card For further information, refer to Operating Basics. Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure that it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your memory media card for further information. You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected. You cannot read a file Check to ensure the required file is actually on the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the USB mouse section and the documentation supplied with your mouse. Touch Pad Problem Procedure The Touch Pad does Check the Device Settings. not work. Click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. User's Manual 6-9