Toshiba A55 S306 Satellite A50/A55 Users Guide - Page 196
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196 If Something Goes Wrong If you need further assistance ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. Detailed system specifications are available at www.ts.toshiba.com by selecting your particular product and model number, clicking GO, and then clicking the Detailed Specs link from the menu on the left, or just refer to the computer documentation shipped with your product. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number. ❖ The computer and any optional devices related to the problem. ❖ Backup copies of your Windows operating system and all other preloaded software on your choice of media. ❖ Name and version of the program involved in the problem along with its installation media.