Toshiba A8-EZ8413 User Manual - Page 152
CD-ROM drive
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Troubleshooting CD-ROM drive Problem Procedure You cannot access a Make sure the drive's disc tray is securely CD in the drive closed. Press gently until it clicks into place. Open the disc tray and make sure the CD is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the CD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. Refer to the Media care section in Chapter 4 for details on cleaning. Some CDs run correctly, but others do not The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software's needs. Check the CD's documentation. Check the type of CD you are using. The drive supports: CD-ROM: CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), Addressing Method 2 Recordable CD: CD-R, CD-RW User's Manual 9-9