Toshiba C55T-C5383 Satellite/Satellite Pro C40/C50/C70-C Series Windows 8.1 Us - Page 122
Using Startup options to fix problems, Your Apps from the Windows
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122 If Something Goes Wrong The Windows® operating system is not working Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers. If Windows® fails to start properly twice, the Windows® Boot menu will launch. To enter the Advanced Startup options manually: 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 Click or touch Change PC Settings. 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Click or touch Restart Now under Advanced Startup. The computer restarts. 7 Click or touch Troubleshoot from the menu. You now have several options: Refresh your computer ❖ Your files and personalization settings won't change ❖ Your computer settings will be changed back to their defaults ❖ Your Apps from the Windows® Store are retained ❖ Apps you installed are removed ❖ A list of removed apps is saved to your desktop For more information, see "Refresh your PC (with user's data)" on page 50.