Toshiba L55-B5184RM Satellite L40/L50/L70/S40/S50/S70-B Series Windows 8.1 Use - Page 142
DVD Blu-ray Disc™ operating problems, A blank screen appears while watching
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142 If Something Goes Wrong DVD Blu-ray Disc™ operating problems DVD Blu-ray Disc™ operating problems (Available on certain models.) If you experience a problem playing DVDs or Blu-ray Discs™, you may be able to fix the problem yourself. For general problems playing a DVD or Blu-ray Disc™ title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray. 3 Use the DVD or Blu-ray Disc™ player software that came with your computer to view DVD movies. 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 From the Start screen, type Computer. Click or touch Computer from the list that appears. The optical disc drive should appear in the list. 6 See "Checking device properties" on page 129 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM or BD-ROM movie or title. Change the setting for when to turn off the display using the following steps: 1 From the Start screen begin typing Power and click or touch your selection. If you are in the Desktop screen, press the Windows® ( ) key to display the Start screen. Click or touch the Search ( ) icon at the upper-right corner of the screen and, in the Search field, type Power. 2 From the search list, click or touch Choose when to turn off display. 3 To keep the display from turning off, click or touch Never in both drop down lists. 4 Click or touch Save changes.