Toshiba L55-C5335S Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 140
Check for problems with third party applications, System Recovery, Sound help
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139 If Something Goes Wrong Sound help Check for problems with third party applications Uninstall all other applications that use the Web Camera except the pre-installed camera application. If uninstalling the other applications does not fix the problem, reinstall them. If it does fix the problem, try reinstalling them again to check if the Web Camera continues to work. If it stops working again, the problem may be with that specific third-party application. System Recovery The final troubleshooting step is to perform a system recovery. Recovering the computer to its original, out-of-thebox state is one way to eliminate software as a possible cause of the problem. Note that doing a system recovery will return the computer to its default conditions, completely wiping all data (personal documents, installed application, and everything else). To access system recovery options: 1 In the Search field, type recovery options. 2 Click or touch Recovery Options. 3 Select the recovery option of your choice and then read and follow the on-screen prompts and warnings. For more information, see "Recovering the Internal Storage Drive" on page 45. Sound help Many sound problems may be caused by hardware that isn't set up properly. The following troubleshooting tips may help you check your software and hardware. Use the Sound troubleshooter 1 In the Search field, type Find and fix audio playback problems. 2 Click or touch Find and fix audio playback problems. 3 Click or touch Next in the troubleshooter and follow the on-screen instructions.